Computers & Internet Logo

Related Topics:

Anonymous Posted on Nov 27, 2012

How many levels of escalation are there on fixya

How many levels of escalation are there on this site? And who does the escalation?

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • Expert 198 Answers
  • Posted on Nov 27, 2012
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: Nov 26, 2012
Answers
198
Questions
8
Helped
65118
Points
503

Escalate is a process on FixYa that ensures each and every question you ask receives the attention it deserves.
When you ask a question on FixYa it initially goes to our Level 1 Experts. If these experts do not have an answer they can immediately escalate it to our Level 2 Experts, who have more experience solving problems on FixYa and are more likely to have your solution. This same process occurs when Level 2 Experts escalate a question to Level 3.
Questions can also be escalated by time-- if your question has not received an answer three hours after being posted it will automatically be escalated to Level 2; no answer after 12 hours of being posted will automatically escalate your question to Level 3.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Cadillac escalate wont nove forward or backward when shift. Into grear

First thing to check is fluid level, then gear selector linkage,
1helpful
1answer

What does it mean my question about my durango was escalated to a level 2 im new to the sight

No idea

Hopefully you didn't pay anything

This is a FREE Social Web Site
0helpful
1answer

How many levels of escalation are there on fixya

There are 3 levels of escalation on Fixya.
4helpful
1answer

Fixya question leval definitions

FixYa experts are broken down by levels based on the number of solutions they have provided over time. When you first submit your problems it is sent to the level one experts.

When your problem is escalated, this means that it is sent up to the next level of expert. Escalation can be done automatically based on the time since you have asked your question or manually by an expert that feels a higher level expert may be able to help with your problem.

Hope that helps!
0helpful
1answer

What is a level 2 question?

Well, it is when your question does not get answered for some reason and it gets changed from a level 1 to a level 2...what exactly to point is? Who knows.... It is some stuff that fixya has added to the site to add "game" to trying to help people with their problems.

For some more explanation on this go to the FAQ page and look under the heading of "What is escalate?".
http://www.fixya.com/faq.aspx
0helpful
1answer

What do escalation levels mean?

What was your question you needed help on.
0helpful
2answers

My 1990 Dodge Dakota runs strong but dies every time I slow down??? Any suggestions? I have replaced the throttle body and two injectors. All belts, hoses, filters and most sensors have been replaced. ...

1990_dakota_695308.jpg Your question about 1990 Dakota has been posted.

90 dodge dekota 2w v6 Runs rough on acceleration but smooth while maintaining speed dies when i come to a stop

  • Latest Activity:
  • Your question was escalated to Level 2 after 3 hours - 146 days ago
  • Your question was escalated to Level 3 after 12 hours - 146 days ago
  • Your question received a new solution from randylaney20 - 89 days ago
  • Your vacuum ports on throttle body is gunk up and...
Not finding what you are looking for?

294 views

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...