NorStar M7310 Corded Phone Logo
Posted on Jan 08, 2009
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Nortel Meridian Norstar-Plus Compact ICS with #7310 phones.

Is the Norstar # 7310 phone caller id compatible? Our business has caller id service with Embaq but I can't figure out how to program the phone for the caller id information to display.





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  • sbradley-wti Apr 16, 2009

    Actually I have a similar problem. Our CID is working when on a call. However, we also have the capability to store the last 20 calls. I have this feature turned on to log all calls, but don't know how to retrieve the CID info for those last 20 calls. Can you advise? I'm sure this will help once the original Post-er does get their issue resolved.

  • sbradley-wti May 11, 2010

    We have already gone through verification with the phone company (TDS) who installed the card for us. It is the one they recommended, so I am confident it is the right card. I do SEE all of the CID info when I use the options during a call. However, retrieving the info after the call is the problem. The last 20 numbers are stored for my phone, I just don't know how to access them.

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Carl Navarro

Carl Navarro

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  • NorStar Master 2,460 Answers
  • Posted on Jan 08, 2009
Carl Navarro
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I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.

Carl

  • Taylor Sep 03, 2013

    Where do I find the CID trunk card?

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Can somebody help me in setting up caller ID on my Nortel Norstar M7310
To set up call id you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program call log on. Press the show key (top right arrow)
Press the next key (bottom right arrow) 5 times. The display should say TELCO FEATURES.
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Caller id only displays after i pick up the line
it is a progrsamming issue that can be fixed where are yuou located?

you can call me at 3107016774
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