Zen Microphoto I turn on my mp3 player and moment the creative lab logo shows uo the logo suddenly scrambles, and four options show up clean up, format all, reload firmware, and reboot. Also It does not shut down when I want it to.
when I connect it to my PC it does not detect the mp3 player and some times it does. I tried to reboot it and format it, and it still does not work.
when i turn it on it comes up with writting saying reboot wich doesnt work when you prees it clean up and i cant remember the restwhen i turn it on it comes up with writting saying reboot wich doesnt work when you prees it clean up and i cant remember the rest
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I panicked when my Zen failed to start and sent the email before looking further on your site. All I had to do was go into recovery mode perform a clean and then all worked OK.
try pressing the reset button (usually on the back), to hardware reset it to the factory defaults. if that doesn't work, it's time to either call the manufacturer or extended warranty provider (if it's still under one), or give it a proper funeral :~)
Firmware is on the ram, have you tried another usb port? another computer? and another usb cord. I know mine i have to use my laptop since my pc wont see it. if those don't work you might have a broke usb connection or cord.
sorry to say the thing crashed and burned,luckily the warranty covered all but a 25.00 labor fee. After contacting creative they put me thru a four email rigamarole before issuing a RMA#,then another month to get it back. Good Luck
when i turn it on it comes up with writting saying reboot wich doesnt work when you prees it clean up and i cant remember the rest
4 gb needs firmwsre update
formating it
rebotin erasin firmware
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