Chected dish signal get 70% but it does not show any movement up or down locked on 70%
used tv system test signal ok,phone ok,access card ok,but does say dish may need service.
I hooked this up ten years ago and never had a problem till now. If i get a 70% signal, what can go bad on the dish, and why is it locked on that 70% signal when i know it is normal to go up and down
Hello,
The 311 receiver is normall a pretty tough machine. Getting a 70 % signal is normal, and it shouldn't fluctuate too much unless you have something like a tree or other obstacle in the way.
85% of the problems with these older systems is the LNB. I see it all the time.
My first suggestion would be changing the LNB (the eye of the dish). You say that your system is 10 years old, and there are a lot of LNB's out there that go bad over time. It may say that you are getting signal, but the quality may be so poor that the receiver may not know what to do with it.
If you have 2 LNB's (separate eyes) on your dish, then you have two singles or duals with a switch 21. I'd remove these and replace them with a Legacy Twin LNB. If you have a Twin LNB, then replace it with another Twin (especially if it has "lot" number printer in the front of it, these are notoriously bad).
I hope this helps you...
Hi troymass this Mike Houston of DISH Network. The one thing we want to do is a hard reset by pulling out the receiver power cord for 10 seconds and plugging it back in. the receiver will power back on its own and reacquire to get the strongest signal. If the problem still persists you can run a check switch test MENU-6-1-1 and select Check Switch and then TEST. Once test is completed exit out of all menus.
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