RELIANCE ELECTRIC WATER HEATER Logo
angie c preciado Posted on Nov 18, 2012
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Burner in Aliance 501 water heater keeps turning off after it heats up have to light pilot back on

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 3,640 Answers
  • Posted on Nov 19, 2012
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jun 01, 2009
Answers
3640
Questions
6
Helped
1675056
Points
10518

If its getting gas and no drafts blowing it out. its a bad thermal coupling.if coupling is bad, it will put the flame out,as a safety feather to shut the gas off. good-day!

5 Related Answers

Anonymous

  • 82 Answers
  • Posted on Jan 31, 2010

SOURCE: need to empty reliance 501 hot water heater how?

1) Shut the breaker off to it at the panel. 2) Hook a hose up to it (the bottom has a drain). 3) Close the valve to the water heater (on the cold water supply). 4) Open drain on the bottom of water heater. 5) Open the relief valve to allow air into the tank (it won't drain otherwise - think if you put your finger on one end of a straw - the liquid stays in until you let go). Why are you draining it by the way?

Ad

Anonymous

  • 2468 Answers
  • Posted on Mar 09, 2010

SOURCE: i have a 40 gallon reliance 606 gas water heater,

replace the thermocouple assy in the burner area

Anonymous

  • 7 Answers
  • Posted on Mar 17, 2010

SOURCE: reliance gas water heater 640ycrs pilot light will

if water heater will heat a tank of water before the pilot light goes out you need to replce the gas thermostat

Anonymous

  • 1 Answer
  • Posted on Sep 29, 2010

SOURCE: Pilot won't stay lit in Reliance 606 gas water heater

The Reliance 606 has an enclosed thermal couple. Before you try taking that assembly apart take a wire brush to the bottom opening directly under the burner. There is a metal filter on the very bottom of the water heater. It could be that the filter has gotten filled with dust or animal hair. It took a serviceman 2 days to figure this out for me. The water heater has to have good airflow through that filter to work well.

Anonymous

  • 349 Answers
  • Posted on Oct 10, 2010

SOURCE: 1992 Reliance electric water heater model 501 has

Check the breaker and top thermostat and make sure they are not tripped. Move onto replacing elements if above is not the problem.
Turn water and power off to heater and attach a water hose to bottom of heater to drain down tank. May have to open hot side on a facuet to get it to drain.
Once drained remove elements with 1 1/2" found at local hardware stores. once elements removed and new ones in place. Turn water on and get the air out of the system. Once water is flowing from the hot side from all of facuet's in house.
Once all air is out now yaou are resady to turn power onto heater.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I start a 1973 komfort travel trailer water heater?

See if big red knob has a PILOT or LIGHT setting and put it on that setting. Next look at knob on bottom-- it should have a circle cutout on it that needs to align with the pilot push button. The cutout lets the button be pushed in. While holding button in---light the pilot and keep holding the button in for about 3 minutes. If everything is working right with the water heater, after 3 minutes or so you can let go of the button and the pilot should remain on. If it stays on. turn the smaller button to the run or heat position and the big burner should come on. Then set the big heat control knob for the heat setting you want.
0helpful
1answer

Pilot light is working but cant get heating or hot water

If your pilot is lit, and you have valve turned from pilot to ON, and thermostat is up on warm or hot, and you still don't have main burner on, then you have bad gas valve (the square thing with temperature and on/off/pilot). These unscrew from water heater and can be replaced, but keep in mind that they go directly into tank, so shut off water and drain unit first!

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/perry_14036f9bc71cde6a

0helpful
1answer

I have a Reliance gas 501 water heater model #5 40 PORT980. Yesterday, we had no warm water. I looked and the pilot lit was lit. I turned the temperature knob to very not and it lit the

Reliance
2nd and 3rd digit of serial number is year
C05 is 2005

What color is flame? Should be clear blue.
Pilot is burning so thermocouple is good, and sitting in pilot flame.
Pilot flame should be clear blue.
Otherwise clean burner parts.

Is water at tank hot??
If burner is not turning on, the gas control thermostat is probably bad.
http://waterheatertimer.org/pdf/How-to-replace-water-heater-gas-valve.pdf

Otherwise more information is needed.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Reliant 501 Natural Gas won't stay lit

Reliance water heater?
Thermocouple is good if the pilot stays lit continuously.

501 is older model. Unknown if this unit has FVIR protection and sealed combustion chamber or open air intake on front of unit.
http://waterheatertimer.org/pdf/Reliance-2006-Service-Handbook.pdf

With FVIR protection:
Get more fresh air to the unit.
Clean the flame arrestor screen.
Test and replace the thermocouple:
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
Inspect and clean burner and combustion parts
Test gas pressure, bleed air out of gas line.
Replace gas control valve.
Test draft air by lighting match and see if smoke is pulled into the vent pipe at draft hood on top of tank.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

1helpful
1answer

I have a reliance 501 propane gas water heater how do i change a thermostat

Hi,

To change a gas hot water heater thermostat you will need to first buy a new gas valve for your hot water heater. The gas vaive and the thermostat are integrated into one unit.

To replace the thermostat on a gas hot water heater you must follow these procedures....

1. Turn off the incoming water and drain the water heater.

2. remove the pilot tube, the burner gas tube and the thermocouple from the gas valve. Turn off the gas line and remove from the gas valve.

3. get a pump pliers or a wrench in behind the gas valve and turn the whole assembly CCW to remove it from the tank.

4. After appliying pipe dope or tape to the new gas valve threads, turn the new gas valve into the tank by turning in a CW direction. Be careful not to damage the small wires to the ECO. They are the little red wires on the back. If you break them the assembly is irreparably damaged.

5. reinstall the gas line, thermocouple, burner tube, and the pilot tube to the gas valve.

6. Fill tank with water. Make sure to open a hot water faucet and purge all air from the tank.

7. Check for leaks where the gas line hooks up with soapy water.

8. Relight pilot light and check operation.

9. Set the new temperature setting to a medium setting and then adjust the temperature to your likeing from there and adequate time for heating completely.

heatman101
0helpful
1answer

The pilot light went out on our Reliance 501 water heater.....no hot water. We replaced the thermol coupler (sp) and re llit the pilot. We got some hot water, but only one tank ful. We then replaaced...

The paid answerers might have a specialist in your model of water heater.
As a free answerer, I specialize in providing resources that might help you for free.
When you say the gas control pieces, I assume you mean you replaced your entire gas valve with a generic dial-type gas valve.
You replaced thermocouple, but you did not replace burner assembly that includes the pilot tube.
Your other gas appliances are working fine.
You have not installed a new gas furnace with a blower that is vented up the same chimney as the water heater.
You have put your hand near the vent hood to see if there is backflow coming into the water heater when the furnace turns on.
You have removed the vent hood to give you access to the vent pipe, and you lit a match and the smoke from that match drafted upwards. You have done the lighted-match test when the furnace turns on which reveals the general condition of the venting stack.
You have checked your outdoor vent stack to make sure there is no obstruction, or the vent hood is not missing.
The burner flame on the water heater is a clear blue color with very little yellow. This shows the quality of the combustion air and reveals if amount of gas flowing to burner is restricted.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

http://www.reliancewaterheaters.com/prod/gas.html
Reliance is an AO Smith company
The site doesn't have a manual for the 501
I e-mailed Reliance several weeks ago asking for a 501 manual.
They send a generic gas water heater manual with no troubleshooting

http://www.reliancewaterheaters.com/lit/om/g616.html
Link above shows a typical Reliant heater, the 616
Age of your water heater can be seen on serial number.
The two numbers following first letter are the year water heater was made.

http://www.reliancewaterheaters.com/lit/om/manuals/186486-002.pdf
Troubleshooting begins on pg 29
Troubleshoot flowchart begins on page 31
The new gas water heaters have the FVIR system so troubleshooting includes that information.
I don't think the 501 would have a FVIR flammable vapor prevention because it is older
The new systems have an igniter
The troubleshoot flowchart gives valuable information
0helpful
1answer

How do i use the reset button to turn the hot water to star heating again?

turn the dial to pilot and push and hold down red button while you light the pilot located inside water heater beside burner, keep holding button down after pilot is lit for about 1 minute. If you let go and pilot goes out repeat above steps and make sure pilot flame is heating up the thermal couple. If that fails replace themal couple.
0helpful
1answer
3helpful
1answer

The pilot light on my gas water heater continually goes out. I can re-light the pilot and get it going. The gas burners goes on runs for awhile. I'm assuming when that when the temp hits the desired temp...

getimage_new.asp?id=599586&imagetype=2&noimagetype=2&colorimagesize=2



The pilot assembly should look similar to the pic above. Depending on where you live, you may be required to hire a certified plumber to replace the parts. If not you can do it your self. Keep in mind if it's not staying lit you also need to check the thermostat and the thermocoupler before replacing the pilot assembly. There is a good chance it is just the thermocoupler going out. It is one of the first things to check when troubleshooting a pilot light problem with a gas water heater. A thermocouple determines if the pilot light is lit. If it's not lit, the gas valve fails. If that's the problem, replace the thermocouple.


  1. Shut off the gas valve on the water heater and the gas valve on the line near the heater. Remove outer and inner doors, and loosen the pilot and supply tubes and the thermocouple connections to remove the burner assembly.
  2. Step 2 Loosen the screw holding the thermocouple to the bracket. Remove old thermocouple. Bring it with you to the store to ensure you are buying the proper replacement.
  3. Step 3 Install the new thermocouple. Position the thermocouple so that the pilot flame heats 1/2 inch of the tip.
  4. Step 4 Reinstall burner assembly in the water heater. Tighten burner supply tube, pilot tube and thermocouple connections. Tighten thermocouple no more than a quarter turn more than hand-tight.
  5. Step 5 Turn on both gas valves. Check supply tube and pilot tube for leaks with soapy water. If soap bubbles, tighten connections to fix leak. Ignite the pilot light, and make sure the thermocouple tip is heating up. Replace inner and outer doors.
Not finding what you are looking for?

226 views

Ask a Question

Usually answered in minutes!

Top Reliance Water Heaters Experts

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Paul Carew

Level 3 Expert

3808 Answers

Are you a Reliance Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...