Kenwood Steam mop SC5000 does not release steam

SOURCE: Mop stopped producing steam while

In this unit the steam is generated by the boiling of a liquid. It doesn't matter what liquid: water, tea, wine, even gasoline - as long as it boils you can use it.
The heat needed to make the liquid boil is generated by a simple resistance controlled by a basic thermostat - if the temperature of the resistance goes over 100C the power to the resistance is cut. So in your case either the thermostat or, most likely, the resistance has failed.
Unfortunately there are no replacement parts for this unit - it's a use and junk device that is cheaper to replace than to repair. Sorry, time for a new one.

SOURCE: My shark steam mop heats up but won't steam. help

Problem: mineral dleposits. Just fixed mine.... DO THIS OUTDOORS. Add 1/2 c CLR to the tank, let sit for an hour, turn on, allow to heat and pump. May have to refill with CLR and repeat. Be persistent, and eventually you'll blow out a wad of dissovled minerals followed, happily, by billows of steam. Again, do this outdoors and keep the mop pointed away from people, plants and things. (I aimed mine into a cardboard box.) Follow up with a couple of tanks of water and pump until empty to clean out any residual CLR and loosened deposits. (I continued to get some black precipitate through the first water cleaning.) I will add that I began this process first with white vinegar, then with Lime Away..no luck put perhaps I was not sufficiently persistent. Or perhaps it was the sequence of attempts. (Also, do not take off the mop head...the part to which you attach the pads...it's tough to get off, does not allow access to parts that need cleaning (thought it would, not not so), and practically impossible to get back on.)
Alternatively, call Shark...they'll offer to repair for $18 plus $10+/- shipping, or may offer you a new one at "preferred customer" rate of $39.95 plus shipping. Good luck, and please remember to try the CLR outside.

SOURCE: My Europro shark steam mop won't steam, light on but no steam.

Hard water deposits. I ran some white vinegar through mine, like a coffee maker, and it worked for a while, but clogged again. So I unplugged it, let it cool and turned it over in the bathtub and squirted a small amount of Lime-Away into the hole where the steam comes out. Let it soak for 5- 10 minutes and it is working like is is brand new.

SOURCE: My shark steam mop will not start steaming. Are

Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

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SOURCE: Kenwood Steam mop

The Manufacturer suggests you clean the hose by removing the water tank dammed if u can get it off though.