Sony Cyber-Shot DSC-P72 Digital Camera Logo

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sibylle klessen
sibylle klessen Posted on May 28, 2007
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When i turn camera on shutter closes and lens goes inside, and other way round...

Hi, when I turn my camera on (green light on), the shutter remains closed, the lens inside - not possible to take pictures.... When I turn it off, shutter opens, lens comes out - but no more power, so I can't take any pictures either...... This has nothing to do with the battery power. It is a recent problem, I've had some happy 4 years with this camera without the slightest problems. I'm happy about any solution!

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  • sibylle klessen May 28, 2007

    Thank you for your fast answer! If no other suggestions come up the next days, I'll definitely try tech help!

  • sibylle klessen Jun 13, 2007

    Surprise!
    I've send the camera to a special Sony repair service. They found nothing but: sent me new Sony rechargable batteries, as they usually don't work anymore after 4 years! And miracle miracle: the camera works perfectly again.... So to anybody having troubles with the DSC-P72, especially after 4 years: try new rechargables!
    Thanks to everybody for comments!
    Sibylle

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  • Posted on May 28, 2007
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Try the Sony web site technical help. but I feel that there is a main board fault developed here- perhaps time for a new camera try the tech help first though

pierre dardalhon

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  • Posted on Jun 12, 2007
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I had the same trouble. It's simple to solve: open the batterie when you switch on, and lens are in or reverse. Pierre Dardalhon

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  • Posted on Jun 09, 2007
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Hello I think Sony has done this intentionally. I have had 4 wonderful years with mine also. Then all of a sudden the lens will not open. If you put your ears to the lens you hear a grinding sound as if the gears are not meshing correctly...sad to say, I am afraid its time to get a new camera.....bummer!

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