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crystal Posted on Nov 14, 2012
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Frigidaire Affinity Front Load Washer wont drain.

Got done doing a load of laundry, everything finished, went to remove the clothes and they were soaking wet, turned spin cylce on only, wont drain the water. Removed all the clothes and turned on spin cycle again, same issue, water wont drain. I just removed the pump and found a little piece of cloth, nothing else. Do I need to replace the pump? What else could it be before I go buying a new pump? I check all the drain hoses, everything is clear. Please help!

1 Answer

Michael Lawing

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  • Posted on Nov 14, 2012
Michael Lawing
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If your pump had something in it, it wouldn't have had to clog it, but rather just stopped the internal spinning. My coworker removed a dollar bill from his water pump, and it fixed the problem he was having (same as you've described) and the water pump worked well after it was re-installed.
Worst case scenario, you reinstall it and it doesn't drain and you spend 40 or 50 bucks online for the part. I would reinstall and see if it works. I'd bet on it.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Aug 18, 2008

SOURCE: Frigidaire Front load washer

Going to take a little surgery. Most likely a small sock or other article made its way down the drain pipe and clogged against the pump.

I have a Frigidaire Gallery Series front load washer. I've had to do the following at least six times in the last year and a half. Each and every time, it was an errant sock from my three year old.

First, unload all the wet clothes into a garbage bag. Then **** out all the water using a wet/dry vac. You need to do this for safety reasons because you're going to be tipping the washing machine back and having water slosh around could cause it to fall on you.

Once you've sucked out as much as you can, pull the washing machine out from the wall by about three feet. Then with the help of someone, tip it backwards so that it rests against the wall. Have your friend hold it in place.

At the bottom on the front are two screws holding a panel on. Remove those to gain access to the guts.

If you look to your right side you'll find a pliable rubber boot mated to a hard plastic pump. Using a pair of channel locks or other suitable pliers, squeeze the wire clamp down and pull towards yourself. Be prepared for some water spillage when it comes off. I usually put some towels under the pump area and then use the wet/dry vac to **** the rest of the water out of the rubber grommet area.

Once this is off, you'll most likely find something clogging up the pump (the hard plastic part). Pull that out and essentially reverse your actions up to this point to put it back together. I will warn you it takes some patience to get the pliable rubber boot and clamp back in place on the pump inlet. Sometimes it takes me four or five attempts and I've done this a few times already. The key is to make sure you've made a good seal and the wire clamp is holding securely.

If you bought the under washer/dryer storage boxes, you might be able to get away without tipping it back, but I don't know for sure. The important thing is to try and get as much water out as possible.

Good luck.

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Anonymous

  • 3 Answers
  • Posted on Jan 19, 2009

SOURCE: washer won't spin

Did you check that the door lock switch is working?
See this thread:
http://www.applianceblog.com/mainforums/showthread.php?t=3124

If it's not the door-lock switch, you need a new speed control board.

Anonymous

  • 15935 Answers
  • Posted on Oct 01, 2010

SOURCE: Frigidaire front loader washing machine won't spin...

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question####

Anonymous

  • 2605 Answers
  • Posted on Dec 12, 2010

SOURCE: Frigidaire affinity front load. Starts

Hello,

Welcome to FixYa.

Based on what you've described,...you likely need a door lock/switch assembly.

The door latch is likely the single most common fault (which prevent's any spin, and consequently drenching wet clothing at the end of the cycle) with the frigidaire/electrolux built washer's, aside from pump's being obstructed.

I think it fool's many people because the lock indicates it is energized on the panel, however the built in "monitor" switch inside the assembly fail's. I do see a lot of these particular machine's...unfortunately.

You should be able to purchase one at most local brick & mortar stores or on-line part's depot's such as "searspartsdirect.com" "repairclininc.com" to name a couple. They usually sell for about $50 or so, part # 1531974 ( # at repairclinic.com ) and are relatively easy to replace. It should resemble the image here...

218766c.jpg



As for replacing said switch, There are a couple ways to access it, through the top and squeezing your arm down the front or the way I prefer, remove the front bellows spring/retainer.

1) **unplug the washer from the wall...safety first of course.**

2) Remove the spring, get it started where the spring is located with a small screwdriver. Once you`ve got the spring/retainer off ( it comes off and on pretty easy by hand ) pull the gasket/bellows back away from the cabinet.



a936590.jpg


309723c.jpg



3) Undo the two screws holding the switch to the cabinet, pull the switch out ( there is just enough slack in the wires so don`t pull too hard ) and swap the wires from the old assembly to the new one and you`re in business.

46e20c7.jpg
95f0559.jpg

4) To put it back together, just reverse the removal procedure. The trickiest part is the retainer. Rap the retainer around the boot leaving the spring for the last...and make sure the spring is located at the 6 o`clock position...usually. Just wherever it was initially.

Let me know if you need further assistance going forward or if my instructions are not clear.

P.S.
There is a slim chance of a faulty motor or motor control board, but that would not be where I would direct you to start...those are exceptions rather than the rule.


Thank you for visiting FixYa today. Good luck.

Regards,


Macmarkus :)

Anonymous

  • 1 Answer
  • Posted on Dec 28, 2010

SOURCE: Frigidaire front loader washing machine won't spin...

The problem is a faulty Door Latch Assembly. The same thing happened to my Frigidaire front load washer. The part is easy to install, costs about 60 dollars and can be picked up at most appliance repair stores . To access the switch just remove the wire around the front drum gasket, peel back the rubber gasket beside the switch assembly then remove the two screws holding it in place. remove the three wire connector blocks and swap in the new switch. My washer was giving me error code 41 witch is a faulty control board. But the problem was in fact only the switch...

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Greetings JohnnyWrench,

Information provided by the manufacturer would indicate a few things possibly causing this:

1) Washer was overloaded, remove some of the clothes and continue the cycle.

2) Washer load was too small. Add 1 or 2 similiar items to help balance the load.

3) Load is out of balance, rearrange clothes to allow for more balanced spin.

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You can also find a copy of your owners manual at
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