Hi Melinda,
Windows7 provides a basic set of scanning drivers, also referred to as
Windows Image Aquisition (WIA) drivers, that you can use as an
alternative to scan a document when you cannot scan using the HP
drivers. You might choose to use these scanning drivers for one of the
following reasons:
- Your product released before Windows7 and HP has not released drivers that support scanning for your product.
- You have not installed the available HP software that includes scanning.
- You are troubleshooting a scanning problem and trying to identify the source of the problem.
ScanningUse one of the following three methods to scan a document.
Method one: Scanning with Windows Live Photo GalleryTo scan a document using Windows Live Photo Gallery in Windows7, follow these steps:
-
Click the Windows icon
, click All Programs
, and then click Windows Live Photo Gallery
.
-
Click File
, and then click Import From Camera or Scanner
.
-
Click the product you are using to scan, and then click Import
.
-
Make any desired setting changes, and then click Scan
.
Method two: Scanning with PaintTo scan a document using Paint in Windows7, follow these steps:
-
Click the Windows icon
, click All Programs
, click Accessories
, and then click Paint
.
-
Click the Paint
button (
), and then click From Camera or Scanner
.
-
Make any desired setting changes, and then click Scan
.
Method three: Scanning with Windows Fax and ScanTo scan a document using Windows Fax and Scan in Windows7, follow these steps:
-
Click the Windows icon
, click All Programs
, and then click Windows Fax and Scan
.
-
Click New Scan
.
-
Make any desired setting changes, and then click Scan
Please reply if the problem persists.
Regards,
Rizwan
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