My computer crush recently and i was able to restore wondows vista using the system restore option. and some files were automatically updated while connected to the internet. in oder to check if my computer is working good, i reboot the system and to my surprise I had this ''windows error recovery - an unexpected I/O error occured'', I tried to reboot vista in safemode, but windows won't start. I also tried to boot with the last good configuration, still won't boot. and I end up with this message: ''info: an unexpected I/O error occured'? Please help me there are very import files in my computer. Please note that I don't have a recovery disk for this laptop.
Hi
This seems to be serious problem. Please share the exact error message. If there are any external devices connected to the system please remove and then try to boot the system again.
Also post the brand and model of your laptop so that we can be more specific in terms of the steps.
Thank you
Rakesh
Dell Expert.
Run a diagnostics on the laptop and first make sure the Hardware is good. If it passes we can move to the part of troubleshooting vista
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To start the system recovery:
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the laptop i am referring to is a TOSHIBA SATELLITE A200-19L.
exact same problem on ACER ispire 5050 series but I ordered system and recovery CDs but still gives me same message,
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