Whirlpool GC5SHEXNS Side by Side Refrigerator Logo
Posted on Jan 05, 2009

Whirlpool side by side freezer not working fridge is fine

GS5SHG my fridge is cold but the freezer isnt working light and fan are running just not cold and not making ice? Help

  • 2 more comments 
  • bstmom4mee Jan 14, 2009

    We ended up having a service tech come out and the compressor was blown-but it was covered under warranty until 2-9-09, so now it works like a champ. Thanks for your help though

  • Anonymous May 11, 2010

    When you say the fridge is working what do you mean? What temperature are you getting in the fridge. All cooling is done in the freezer and fan blows air into the fridge. What temperature are you getting in the freezer.

  • yah yah Nov 24, 2012

    none hot air

  • Anonymous Feb 28, 2013

    grrr... my warranty just expired- OF COURSE!!! Dang! Did a google search because this is exactly what is going on with my Whirlpool stainless side by side. The fridge works, the bottom half of freezer works but ice- maker and top shelf and top door shelf do are not cold and not producing ice! I will try unplugging and cleaning out the back... pretty disappointed. Who has money for this? They don't make things like they used to, that is for sure!!

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Feb 28, 2013
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Feb 28, 2013
Answers
1
Questions
0
Helped
2653
Points
1

Dang! Did a google search because this is exactly what is going on with my Whirlpool stainless side by side. The fridge works, the bottom half of freezer works but ice- maker and top shelf and top door shelf do are not cold and not producing ice! I will try unplugging and cleaning out the back... pretty disappointed. Who has money for this? They don't make things like they used to, that is for sure!!

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 16 Answers
  • Posted on Jan 05, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Dec 31, 2008
Answers
16
Questions
1
Helped
8847
Points
35

Pull out the fridge and unplug. Remove the back cover. Clean the condenser coils and fan. If they're difficult to get to, use compressed air to blow out. (you can get a can from walmart). That should fix the problem. If that doesn't work, then write back.
Doug

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

FRIDGE TO WARM MODEL ED22DWXTNOO

It's a circulation problem so either the fan in the back of the freezer(circulates freezer and blows cold into fridge) or the defrost element. If the element is faulty the rear ices up and air won't flow. If fan is faulty it's not blowing the cold air. Remove rear panel if no ice it's the fan if its full of ice it needs the defrost element(usually get termination sensor also depending on type) If you open the freezer door and hold in the doorswitch you should hear the fan running if its working.
0helpful
2answers

Side by side GE turbo-cool Gss25XSRBSS, the freezer seems to be fine, the fridge is not cooling. Fans seem to be running smoothly, no weird noises. Turbo cool turns on. It hasn't been running for

if you go here you can see the damper,fan assy. that's in the top of your machine in the fresh food side
http://www.repairclinic.com/PartDetail/Damper/WR49X10091/1055112
this is a damper with another fan in it,when the t-stat calls for cold air the damper door opens to let the cold air in from the freezer and the fan in it blows the cold air around inside the fridge,if the freezer is fine and the fridge side is warm most likely this is your problem,part number WR49X10091 and it's around 130 dollars.unplug the machine,remove the light cover on the ceiling,remove the 1/4 inch screws and drop the light assy.remove thhe filter cover on the right side so you can remove the damper assy.pop off the cover on the piece that runs up the back center,remove the screws to the damper,read the instructions and put it back together again.should take you around 45 to 60 minutes.hope this helps and good luck.
0helpful
1answer

Freezer cold fridge isnt

freezer working,fridge not working,condenser fan ok, compressor running very hot.
0helpful
1answer

Kenmore side by side fridge. Green temp light flashing for fridge side, freezer side working fine. Fridge side not cooling.

possibly frosted up at the air door between the fridge and freezer, or the fan in the freezer is not pushing cold air into the fridge side, if you can not hear a fan running in the freezer when the fridge is running (compressor on) then change out the fan
0helpful
1answer

Freezer side of appliance is fine but the fridge side is warm

open your freezer and see if it's blowing cold air,or if it's just cold,if it's not blowing cold air it's probably the fan, u will find this right behind the vents in the freezer,remove vent in freezer there should be a fan if not running replace this should resolve your problem
0helpful
1answer

Whirlpool fridge not blowing cold air but freezer

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

0helpful
1answer

My Whirlpool side by side fridge and freezer not working

Most likely, if you can hear the compressor running, the fan inside the freezer is not working. When the compressor is running, open the freezer and listen for the fan running. If you don't hear it, locate it and, with a voltmeter, test for voltage across the terminals. If you have voltage present, replace the fan. You can buy replacement fans at a local appliance parts store, internet parts suppliers, even ebay.
0helpful
1answer

Freezer works, but fridge doesn't

try checking the fan in the freezer at the top which pushes the coldness over to the freezer
1helpful
1answer

The strip between freezer and fridge is very hot

sounds as if you either need to clean the coils under the unit,they are clogged and unable to disapate correct amount of heat, or your fan mounted behind the unit, next tothe compressor has failed..YOUR UNIT IS WORKING EXTRA HARD TO GET RID OF HEAT.check those 2 places
0helpful
2answers

MY refrigerator is running but is not getting cold.

Hi thanks for the question. check the freezer ,is the fan running. check the back freezer wall for frost build up. pull fridge from wall. remove back panel. clean all coils . thanks the appliance doc
Not finding what you are looking for?

2,663 views

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...