New PC, Dell XPS 8500, Windows 7 Ultimate, Word 2010, HP Laserjet Pro 400 Color M451dn Printer. Created a document, will not print but prints blank page. Open same document via Wordpad and it prints! Don't know whether I should contact Microsoft Word support or HP Laserjet Pro Support for answers.
Microsoft support describes several things to try. After checking to see if any new blank document you create could print or not, the next possibility is to rename the normal.dotm file that may be necessary to resolve this problem.
Procedure to check:
"Microsoft Windows 7
You can now print new documents that are created from the new global (blank document) template (Normal.dot). However, existing documents that were created by means of your old Normal.dot file may not print. If this is the case, go to the "Print the problem document" section to resolve problems with these documents.
If you cannot print this new document, there may be a problem that prevents Word from printing. If this is the case, go to the "Print the problem document" section.
Determine if the problem documents were created from the same custom template
You may still not be able to print particular Word documents. Examine the problem documents to determine if they were created from the same custom template. To determine which template created the problem document, follow these steps:
Word 2010
SOURCE: HP LaserJet 1020 Prints a Black Line when at the right side when using Ms Word 2007
First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not. Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista. Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions. Kent
SOURCE: ''Page too complex'' message on HP color laserjet 2840 Multifunct.
On the printer, hit the menu button
Then navigate using your left arrow button until you see Main Menu - Service, then hit enter
then use the right arrow to navigate to high speed usb and hit enter.
it should now show on, use the right arrow once to change it to off and hit enter 2 times
let the printer reboot and its should be fixed
SOURCE: My HP color laserjet 4500 is printing only blank pages
This is usually the Transfer kit, but if the image drum or one of the power supplies goes bad, that can also give blank pages. The Drum problem for no print is usually a grounding/connection problem. Power Supplies are a complicated repair, but these printers aren't too bad to work on. You can buy good used one's fairly cheap on ebay, though. Should consider going to a later model CLJ if you replace with a used, though.
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