No water coming out, and no cold coils

when ice forms on an evaporator unit (coil) there is an indication of internal problems with the unit. IT may occur if there is insufficient air flow ( dirty or fan speed to low ) but when this happens the thermostat just orders more gas through the tx valve and so more ice is formed then the thermostat reads it as too cold and so cuts the gas flow back by controlling the operation of the tx valve
Water from a dehumidifier will depend on the atmosphere humidity so the lower the humidity reading the less water collected
However I suggest that you have a technician check it out as the compressor start/run capacitor may be faulty and that is why the compressor is not getting hot as it may not be running properly

Don't run the compressor for any length of time without the fan operating. Is it possible that the fan must be replaced? Can you power the fan safely to test it?
Gary

It is probably the start device(the coil looking things), as long as you don't hear the compressor humming. A loud hum is a lock compressor and the cost would be far greater than a new unit.

If the machine's compressor runs when you switch it on, then turn the machine on maximum and let it run for an hour or so. Then check the coils in the back with your hand. If they are not getting cold at all, then there is a significant problem with the refrigeration process in the unit. It may have developed a leak and allowed your refrigerant gas to escape, or there may be another internal problem with the compressor. Either way you would need to have it serviced by a fridge technician, or more likely just replaced with a whole new unit since both options can potentially cost about the same.

If the unit runs normally and the coils are getting cold, then make sure they are not totally icing up which will impede the unit's performance. Also make sure that the room is warm enough. A dehumidifier will not work properly if the ambient air temperature is too low. Basically, the warmer and more humid the room is, the better they work. Add heat to the room if necessary to improve the unit's performance.

You can click on the following link for a general operating and troubleshooting guide with additional tips on effective dehumidifier operation:

http://www.allergyconsumerreview.com/dehumidifier-advice-troubleshooting.html

Hope that was helpful. Thank you very much and good luck.

It's cold outside. If the temperature is too low, the cold coils will just frost up and you won't get much water 'pulled'.
Check to see if the cold coils actually are getting cold when the unit is running and the control is set to cause the compressor to work-not just the fan.
If the coils are cold and full of frost or ice, the room is too cold for the dehumidifier to work. You'll have to raise the temperature of the room or wait for warmer weather.
If the coils never get cold, the compressor might be bad or the unit might have lost its freon.
I wonder, though, if it's just too cool and dry right now for a dehumidifier to be pulling more moisture out of the air.
Hope this helps!

Hi;
Your dehumidifier is similar to a refridgerator or air conditioner. It has a compressor and coils, and a fan. Basically, the unit has to **** in air with it's fan, and as the humid air goes across the cold coils, the humidity condenses in to water. If the coils are not getting cold, they won't condense any water, or if the fan isn't running, or the coils are dirty. If you check your unit over, see if you can tell if anything isn't working. Make sure the control knob is set at the highest setting. If the compressor lost it;s refridgerant charge, and won't get cold, it isn't probably worth fixing

clean both rads

My brand new frigidaire 50 liter dehumidifier has been on for two days and has not collected water from my damp basement. It is on the factory settings: high fan and "CO" (continuous).

Your unit is probably operating in defrost mode. When you use a dehumidifier in a cold room, the condensing coils can freeze water. The unit senses this and thus stops the compressor until the water frozen on the coils melts. Then it resumes its cycle. This is a problem you will have during the winter months. It makes the operation of the unit inefficient, but this is otherwise normal behavior.

Dehumidifiers have only a few components, and operate on the same principle as a refrigerator, freezer, or air-conditioner.
Components Residential dehumidifiers have a cooling system made up of these primary components:

• The compressor is the quiet motor (engine) of the cooling system. It's the black, football-size component at the bottom of your dehumidifier. The compressor runs as long as the dehumidifier humidistat (the humidity-sensor) calls for a reduction in the humidity.
  
  
• The condenser is a series of finned tubes, similar to a radiator. It's usually near the circulating fan.
  
  
• The evaporator is located near the back of the dehumidifier, right above the water-collection container. It also resembles a radiator or a coiled-up set of tubes. When the dehumidifier's humidistat senses increased humidity, it cycles on, which starts the compressor and circulating fan.
  
  
• The circulating fan circulates the air over the evaporator and condenser coils.
  
  

Principle When the unit runs, the circulating fan and compressor also run. The fan continually draws room air over the evaporator coils, which are cold, and then over the condenser coils, which are warm. Because the evaporator coils are cold, the moisture in the room collects on them--just as the outside of a glass of icy liquid "sweats" on a warm, humid day. When the moisture on the coils increases, it drips off of the coils into the collection container.

The air then flows over the warm condenser coils and out into the room. This process removes water from the air and, because of the heat from the fan motor and compressor motor, the exiting air is somewhat warmer, as well as dryer.