We purchased a Bravia KDL-32XBR6 last night. Followed the instructions, but all we get is a blue screen. There is no picture, no sound, etc. We have a Direct TV cable connection attached, etc. HELP!!
Use the TV input selector to select the right channel, that should fix it.
you are everywhere like fixuu!
Then you complain in the lounge!
There is an input selector on your Bravia remote, try switching input until you find right channel.
If the picture is still not displayed, and you are using an HDMI cable, try switching to a different HDMI input at the back of your bravia.
For the rest, ask help to Ekse, he is the TV expert here.
Goodbye, and good luck.
×
Hi and welcome to FixYa,
Offhand, the "blue screen" is a normal feature of the Sony indicating a video mute condition. This is when it does not receive a video signal to display. A couple of ideas to consider:
Good luck and Thank you for using FixYa.
Ake it back to where you bought it and exchange it for another one. this one may ne faulty
A setting is not properly, cables are not properly the tv is not getting the channels from the box.
make sure you are on the correct channel where the cable box is connected to check the cables.
746 views
Usually answered in minutes!
We have the cable connection attached. I can't find any button that is for TV input tp load the channels.ugh.
I can see that we are on the correct cable setting (for us Channel 3), but the TV quickly goes to a full blue screen, no sound, nothing but blue.
×