"mp service" applet won't start (for Canon Multipass)

Canon U.S.A. : Support & Drivers : Consumer & Home Office

After all the trouble shooting you have done their most likely a hardware issues causing the problem.

Please Contact Canon for repair service or replacement.

1-800-828-4040

Hi ...

If you have the driver CD that you recieved with your printer, follow the below steps to install the saftware:

1. Turn on your computer.
   
   
2. On your computer quit any open applications, including virus checkers.
   
   
3. Insert the MultiPASS MP730/700 Setup CD-ROM into your CD drive. The [MP Setup] splash screen will appear automatically.
   
   
4. 1. If MP Setup does not start automatically, on the Windows desktop, double-click My Computer (on Windows XP, click Start then click My Computer).
      
      
   2. Double-click the CD-ROM icon. If MP Setup does not start, double-click 'Setup.exe' (on Windows XP, 'Setup').
      
      
5. In the MP Setup splash screen, click 'Install MP Drivers'.
   
   Note: For Windows 2000 users, if Service Pack 1 or later is not installed, MP Setup will display a message and installation will be aborted.
   
   
6. Follow the on-screen instructions, clicking the appropriate button to move from one screen to the next.
   
   
7. MP Setup will install some system files and may prompt you to restart your computer. If you are not prompted to restart, click 'Finish' in the MP Drivers Setup window and then proceed to step 7.
   
   
8. 1. If you are prompted, make sure radio button 'Yes, I want to restart my computer now.' is selected in the MP Drivers Setup window and then click 'Finish'. DO NOT remove the CD-ROM at this stage. MP Setup splash screen will open after Windows has restarted.
      
      
   2. If you had to restart your computer and the MP Setup screen is not displayed or you closed it, on the Windows desktop, double-click My Computer (on Windows XP, click Start then click My Computer).
      
      
   3. Double-click the CD-ROM icon. If MP Setup does not start, double-click 'Setup.exe' (on Windows XP, 'Setup').
      
      
9. In the MP Setup splash screen, click 'Install MP Toolbox.'
   
   
10. Follow the on-screen instructions, clicking the appropriate button to move from one screen to the next.
    
    
11. At the MP Toolbox Setup dialog box, click 'Finish'.
    
    
12. Confirm the MultiPASS is turned on.
    
    
13. Connect the USB cable to the MP730 and computer USB ports. Windows will detect the printer and proceed to install the driver files.
    
    
14. Your MultiPASS includes additional software applications that you can install now or at a later date. To install the software, click 'Install Utility Software' and then proceed through each installation.

You can also download the drivers by visiting the below link and selecting your operating system.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=9035#DownloadDetailAct

Don't forget to vote if this helps ... Cheers :)

remove all cartridges leaving printhead intact.
close cover, turn off
turn on, let power up, error message should be gone.
open cover, reinstall cartridges
if you cleaned your print head like I did you'll probly
eventually end up getting a new one anyway, due to the color variations
but I can at least print text.

Hi . It's seen to be a software issue. What operative system are you using ?

THE COPY OR PRINT NEEDS TO BE RESET, THE COPY OR PRINTER THINK YOU INSTALLED THE OLD CARTITAGE DID YOU REFILL THE INK ONLY, THIS MACHINE WILL NOT EXCEPT A USED CARTIASGE BUY A NAME BRAND

ROD

start, run, in the open box
type this
services.msc
Scroll down to the mp service.
Right click the service and press "start"

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=9722

Change the cartridge message. I changed both black & color but still the same message would appear. I can NOT make any maintenance ( cleaning the nozzle,....)

Ok. i have seen this before. Your driver may be corupt, and the systems applet may actually be missing. Uninstall the printer completely. Run a search at the start menu and type in your printer name to make sure no corrupted files have been left behind. You need to run good antispyware, antivirus (i recomment avg free for both) then run regcure or similar to correct any bad registry errors. My neighbours did this and we fixed it with this solution. Now, once all clean and all registry cleaned, go to your manufacturers (canon) site and download a new driver, there may be an updated one too. Now install printer with new driver. Good luck!!!