Samsung RS2630SH Side by Side Refrigerator Logo
Posted on Jan 03, 2009
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Fridge and freezer not staying cold but lights and fan working

Samsung model number rs21dcns. both fridge and freezer not working, freezer has defrosted and fridge is warm. had problem with the fridge fan but we defrosted the fan as frozen up worked for a couple of days after but
fridge and freezer both not working now.

  • Merlin Corder III Nov 01, 2018

    If it froze up once it will do it again...
    If it is froze up the pack panel will have Ice on it
    Sounds like your defroster is not working.
    Timer issue, or heating eliment. If it uses a light bulb to defrost that is EASY to see and fix.
    Once in a blue moon the defrost terminator goes out and will not allow the defrost to work.

    My money is on the heat lamp in the bottom of the evaporator. One drop of water and it blows it.

    Good luck.

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2 Answers

Chris Huff

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  • Samsung Master 6,289 Answers
  • Posted on Nov 01, 2018
Chris Huff
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Either a control issue such as control board or cold control thermostat, or a sealed system (compressor and freon related) issue.

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  • Expert 115 Answers
  • Posted on Jan 03, 2009
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The problem is going to more then likely in the main control board which is on the back of the refrigerator in a little compartment this board is bad about going out if you have power surges or outages

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