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Oddly the Closed Caption function in that set is accessed with the remote by pushing the VIDEO button which cycles through contrast, brightness, tint, color and eventually to CC. You don't need the factory remote just one of those generics specific to operating a Mitsubishi tv. Just google Mitsubishi remote and you'll find some relatively cheap that work fine.
The manual can be found near the bottom of the Product page for this TV.
From the manual, pg 11 -
If you misplaced your Remote Control you can still access most settingsvia the MAIN MENU screen when you press both CH UP (8) andDOWN (9)on the TV set.•Some features of your TV Set will not be accessible without the RemoteControl. If you lost your Remote Control, contact a Sharp AuthorizedServicer by calling 1-800-BE-SHARP for a replacement.
According to Sony, if you turn the power on and hold the Enter key and the #1 key down together for at least 3 seconds, everything will default back to factory settings.
no you need the origional remote. www.replacementremotes.com will have your remote just enter the model number of your set.to see which remote you will need.
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