I have SENTRY S3877 safe for past 10 years. I can not open the door now. Combination is right, batery is new and green light on after dialing bath door can't open. I newer use the key, key is lack in safe.
Please let me no the way haw to open the safe.
Thank you
Srdjan Cemerikic
The door lock could be jammed try shacking briskly to losen lid and latch! akso it may have reset itself and the combo is no good no more and back to the origanal setting it had when you bought it ! ( if its a 911 you can put a screwdriver in where key goes and turn hard counter clockwise)
Good Luck!
Here is the number for customer service, 800-828-1438
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