Question about Electrolux Pronto 2-In-1 Stick/Hand Vacuum - Cayenne
This is the 10 battery model. Have stripped it down as far as reasonably possible and blown out the dust etc. Even when motor runs properly it does not sound as fast as it used to.
If the hand held is working correctly (By itself) try pulling up a little bit on the 4 metal connection tabs on the wand. The connection tabs were not making a proper connection on my unit.
Posted on Jan 06, 2014
Recall:Cordless Stick Vacuums by Electrolux Home Care Products Due to Bursting Batteries Incidents/Injuries: Electrolux has received 34 reports of incidents in the U.S. involving damage to the vacuum and surrounding property. There have been two reports of minor injuries, including swollen hands and irritation to the eyes from contact with battery powder. EL1000A - Pronto
Description: This recall involves 2-in-1 cordless stick vacuums with a detachable hand vacuum and free-standing charger. Units involved in the recall have 9.6-volts printed on a serial plate on the underside of the handheld unit, and the following serial numbers: 074000001 through 085100001 and 74000001 through 85100001.
EL1000B - Pronto
EL1000BX - Pronto
EL1000BZ - Pronto
PE1000B - Precision
EL1005A - Ergorapido
EL1006A - Ergorapido
Incidents/Injuries: Electrolux has received 34 reports of incidents in the U.S. involving damage to the vacuum and surrounding property. There have been two reports of minor injuries, including swollen hands and irritation to the eyes from contact with battery powder.
EL1000A - Pronto
Posted on Jan 14, 2013
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Posted on Jan 02, 2017
Check all the wiring connections to make sure they're tight.
1/2. Wiring to power nozzle motor or reset switch is loose.
1. Cord from power nozzle to upper wand. If the plastic portion of the wand is cracked near the cord connection, or the connections are blackened, they need replaced.
2. Wiring connection from hose handle to upper wand. Check for cracks and discoloration as in 1 above. Replace if necessary.
3. Hose connection to vacuum. Not likely, but possible.
4. There could very well be a break in the hose wiring.
You may need to take your vacuum, with hose and power nozzle, to an authorized Aerus Electrux service shop. They can try a new hoze to see if that's the problem. If there is a break in the wiring, the hose is probably worn in other areas as well, and should be replaced.
Posted on Oct 16, 2010
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