I had the same problem with the go 920, I thought it was broken,
Solution was to insert pin into reset hole for 15 Sec, after which hold the power on button for at least 5 Secs
If your Tom Tom does not have a reset button hold the power button till it turns back on. This can take 20 seconds or longer. This will reset your Tom Tom.
I did exactly what was suggested in holding down the power button and it worked perfectly
SOURCE: my GO 720 tom tom won't start
You need to press and hold the power button down until you see the screen come on.
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my tomtom go 720 won't turn on .green light comes on but won't come on. Help !
same problem here. mine is brand new, have not used it once and is now dead.
Same as you guys.
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