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Posted on Jan 01, 2009
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How do you restart the camera?

When i try to turn on my camera it keeps saying restart and the lens is out and everything and i cant find out how to restart it

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CameraR

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  • Canon Master 4,738 Answers
  • Posted on Jan 02, 2009
CameraR
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Joined: Sep 04, 2007
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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A lens error on these can happen after a drop as you said had happened. It's best to have it go into a service center, they can service the camera and replace the broken part and have you your camera working perfectly again. The one that many people go with for the Canon Powershots is: www.camerasandparts.com They are not much at all and they do excellent work. They're about half the price of what Canon wants and they include all of the service, parts and everything else. If you need help with it, they'd be the place. Good luck with the problem.
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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com
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The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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