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Anonymous Posted on Mar 06, 2018

Have service to internet when main (desktop) computer is connected to modem, but have no access to internet when plugged into router

Lost power earlier this evening, when power was restored had no internet service. Worked with internet provider for hours and 3 phone calls to restore internet service. Now when I disconnect ethernet cable and plug into router and blue cable into modem I have no internet connection.

5 Related Answers

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Anonymous

  • Posted on Oct 11, 2007

SOURCE: Vista/router/wireless connection

ok, so my problem was fixed by manually adding the ISP's DNS IP address to the setup within the router.

 

I also have a speedstream modem and 520-GC, but connect through AAPT, ISP shouldn't matter in this instance.

 

If you can't get the IP of the DNS server by calling optus, plug the ethernet cable back into the modem and one laptop, and find it in the web-based modem config (192.168.1.254).

 

unplug the ethernet cable from your modem/laptop and back into the router. enter the web-config of the router (usually 192.168.1.1), 'Finish' 'save and restart'.

 

once restarted, you will likely need to restart all computers. if this still doesn't work, command prompt on each computer and type ipconfig /registerdns.

 

hopefully this will solve it completely.

 

Nifty

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Anonymous

  • 38 Answers
  • Posted on Jul 08, 2008

SOURCE: no internet when using router

Your modem has already registered itself with the MAC address of your computer, so it doesn't recognize the MAC of your router. In cases like this you have two options:

  1. Configure your router to clone the MAC of your computer
  2. Connect the router to your modem and do a soft reset so the modem registers itself with the MAC of your router.
Clone MAC - Go to your routers Admin web interface and on the main page you should see the "Router MAC Address" section at the bottom. Select "Use Computer MAC Address" and click "Apply" and your router should reboot and you'll be back in business.


Soft Reset
- Plug the modem into the router via the ethernet cable then do a soft reset.

To do a soft reset, do the following:
  1. pull the power cord from the modem
  2. count to 5
  3. hold down the Reset EMR button on the modem
  4. plug back in the power
  5. count to 30 while holding the Reset EMR button (the modem should be blinking a lot)
  6. release the Reset EMR button and see what happens.

tech1960

  • 13 Answers
  • Posted on Sep 29, 2008

SOURCE: ethernet vs. usb

FYI for those people trying to use a ethernet and usb cable from a cable modem - it may work for a while but it won't work forever - your ISP will only allow one IP address out of the modem unless you pay for additional addresses (then you need a switch). Each device you have on the modem is fighting for that IP and eventually it will just quit working (if it works at all).

If you want more than one computer on your network (on the Internet or sharing printers/files, etc) then you need a router or a gateway (cable modem/router combo which I DON'T recommend).

Anonymous

  • 68 Answers
  • Posted on Jun 08, 2009

SOURCE: Unable to set up wireless router

Shut down your computer, unplug the cable modem and the switch. Connect all three - computer to switch, switch to modem. Make sure that the ethernet cable between the router and the modem is in the router uplink port and that the computer is plugged into one of the four ports that look alike. Wait 30 seconds - plug in the modem. Wait another 30 seconds, plug in the router, wait another 30 seconds and boot the computer. Open a browser and see if you have internet access. If you still don't, then try to check the browser by typing 192.168.1.1 into the address bar of the browser. That should give you the browser sign in screen. The Linksys default is to leave the user name blank and type admin for the password. That should give you access to the router so you can check the settings. If this doesn't work, document carefully what happens and post again with your results and we'll try to go from there.

Anonymous

  • 3 Answers
  • Posted on Jun 20, 2009

SOURCE: Modem won't connect to internet.

maybe you have to wait for your provider for them to isolate the problem, it seems that your modem got hit maybe by high surge. ask them to bring a spare modem for isolation.. there is no way for you to isolate the problem coz you've already done the basic....

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0helpful
1answer

Linksys fix

check your router for proper settings.does the router give your desktop a ip address if plug in to the router only.either the modem or router does the dhcp.is the modem in bridge mode? check the settings on both
tip

How to configure a wired/wireless home network

Hello,

In this guide I will go over the steps needed to setup a basic home network. In this network, we will have a desktop computer, a wireless laptop, printer, router and cable modem.

g33k4u_0.jpg

*All devices should be turned off at this point*

1) The cable modem which is usually provided by your internet service provider, should be connected to your coaxial cable(broadband internet) that is active, and can be anywhere in your household. This modem can also be for DSL connections(phone line).

*If you only have one device you wish to connect to your home network, this device can plug directly into the modem and you will not need a router*

2) Next, you will need to connect the router to the modem. You will use a Cat5 cable to do this. It is also commonly referred to as a Ethernet cable or patch cable. On the modem, you will see a Ethernet port, plug one end of the cable to this port. On the router, you will see many Ethernet ports. The port you wish to use to connect the modem to the router is usually separated from the other ports and may be labeled (modem or internet). The ports labeled 1-6 for example are your LAN ports and normally for computers etc. So, plug the other end of the Ethernet cable into the port labeled modem or internet that is away from the other ports.

g33k4u_1.jpg

3) Now, for each device you wish to have wired network access(computers, laptops, game consoles) you will need to plug an Ethernet cord into each one, and plug the other end into one of the LAN ports on your router.

4) Power on the cable modem, wait 30 seconds then power on the router.

4) Next, you will need to power on your desktop in order to configure the router. Please consult your routers manual in order to do so.

5) Once your router is configured, you should be able to access it from any of your devices and these devices should have access to the internet. If you wish to have wireless access also, you will need to setup wireless security, password and a SSID. Your SSID is the name you give the router, and this is the name that will show up when you search for routers within range of your computer. Below is a picture of a list of wireless access point SSID.

g33k4u_3.png

6) At this point there are several ways to connect a printer. For simplicity, you can connect it to one of the computers, and give access to the other computers. The following guide will go over this step,
http://windows.microsoft.com/en-US/windows7/Install-a-printer

I hope this guide helps you in your quest to setup a basic home network. There are many factors that come into play and additional steps may need to be taking but this will get you started!

Regards,
G33k

on May 04, 2011 • Computers & Internet
0helpful
1answer

Windows vista crashed. changed bios to load xp. worked. old files on hidden drive. problem is cant connect to internet. driver files on hidden drive. Now what? Try to find driver and load it?

your explanation is very confusing. your internet connection must come from a modem either directly or remotely thru router. your mentioning of hidden drive does not make sense. drivers are not part of internet connection. you need to reset the modem and router if you are connecting through it. turn everything off. unplug router and modem. after 15 seconds unplugged, plug only modem in, wait until lights stablize; now plug router power back in, wait for lights to come on;,next turn PC on. Wait until completely booted up. go to control panel click on Network Internet, when opens try to find the local connect to network. if none, then your modem is not receiving signal or IP Address from your internet provider(comcast,centurylink, whoever). check status, if active fine. if active but icon says no internet access then your router is not set correctly. you may have lost its set up and you will have to reset up your router. you should have the step or instructions for doing that. after resetting and network active, restart computer so that is receives fresh settings from router.
if no network is found after restart you may have to reconfigure your internet connect by using the internet connection wizard(control panel).
2helpful
1answer

Belkin router can't connect to internet

This is part solution, part clarification request: When you say that you installed the setup software on your laptop, setup software for which: the modem, or the belkin router? Also what type of internet service do you have - Cable? DSL? If you are not sure, list your ISP. What operating systems do you have on your laptop and your main computer?

You say that you connected the modem to your main computer - I am assuming that you mean that you connected your modem with a network or ethernet cable (the one with a connector that looks similar to but larger than a telephone's connector) to your computer's ethernet card, or NIC, port. Is anything connected by ethernet cable to the Belkin router? If you have not connected the modem directly to the router, it will not connect to the internet, and anything connecting to the Belkin router will not be able to access the internet as well.

Try this: disconnected the power from your modem, then disconnect power from your router, and disconnect any ethernet cables from computer & modem, or computer and router. Connect an ethernet cable from the modem to the Belkin Router. (Ensure that you have plugged in the ethernet cable on the router into a port that is either set aside from others, or indicates "Internet", WAN, or something similar - it should be marked either with a different color, labled, or both). Now power on your modem. Wait until you see a steady "ready" light, green ethernet light, or the light usually lit for that model indicating it has completed its bootup tests and the internet connection is ready.
Next, ensure the ethernet cable is connected from the modem to correct WAN or "internet" port on the Belkin Router, then power up the router. Once the router boots up completely, plug in a cable from your computer's (main computer) NIC or ethernet card or port, to a port on the Belkin Router (there should be more than one port available, generally numbered "1, 2, 3" and so on - in a group, seperate from the WAN or internet port). Once you are sure you have the cable plugged into one of the correct ports, and if you have windows, restart your main computer.

Now on your main computer, check to see if you have an internet connection. If you do, you can now resume running the router's software setup on your laptop, which sounds as though it was walking you thru the setup process to connect you via wireless connection to the internet. Report back if you have any success, or if you have any further problems, and best of luck! Hope that info helps
3helpful
1answer

Router connection fail

do you have internet with the modem? if you do then router is not configure correctly. If you do nothave internet ask you ISP why you are not online with the modem directly.
0helpful
1answer

Lost CD

To get my connection to work, I had to configure my Netopia DSL modem for Bridged Mode and let my router take care of the routing and address assignment. I would also try to get a working connection before configuring security. You can always do that later. You have the order of powering up you equipment correct. Read this link. It works for me.

http://www.dslreports.com/faq/15855
0helpful
1answer

Connection problems

Reconnect the computers as you had setup originally when everything worked.

Unplug the modem and the router. Wait about 30 secs.

Plug the modem in. Wait about 30 secs.

Plug the router in.

See if you can gain access to the internet. If not, do Start|Run|Cmd

At the window, type ipconfig, and reply back what it says.

If it works, please let me know as well, and don't forget to rate my answer.
0helpful
2answers

Wireless Network working on laptop, lost internet on desktop.

If you disconnect the desktop from the modem, were you able to get an Internet connection in your laptop?
In order to get Internet connectivity on your desktop at the same time with the laptop, then the desktop needs to be connected to the router. It should be connected to one of the Ethernet ports at the back of the router. Since, your desktop doesn't have an Ethernet port, then you need to connect a USB to Ethernet adapter to your desktop. Then from that adapter, you will connect to it an Ethernet cable going to the router.

You may check the following models:
Linksys USB200M
Linksys USB100TX
Belkin Gigabit USB 2.0 Network Adapter(F5D5055)
D-Link DUB-E100

There are other brands that offer USB to Ethernet adapters that you can check.

Hope this helps!
0helpful
2answers

Router Suddenly stopped working...?

try power cycling your network (turn off all of the hardware)
First turn off the computer,
second, the router;
lastly the router (wgr614).

Now, turn the hardware in this order:
  1. Turn on Modem. Wait 2 minutes.
  2. Turn on Router (wgr614). wait 1 minute.
  3. Now turn on the Computer(s).
this should refresh your internet connection. If not, check your routers settings for any wrong info.
to access your router's homepage, type this (http://www.routerlogin.net) into Internet Explorer.
0helpful
1answer

I have internet service with you. I want to know how do I get service for ny laptop

You can purchase a wireless home router and share your current internet connection between both computers. Most routers will cost less than $100, and will provide both wireless and wired connections on one device, so there would be no need to convert one of your computers.

All you have to do is connect your modem into the router's internet port, then plug your main computer into one of the other available ports. Setup your laptop to access via wireless, following the instructions in the user manual of the router, and you will be all set.

If you have anymore questions, please ask.
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