Red Internet Light on Westell model 6100F

If the internet light is red, it means that the modem cannot get an ip connection from the ISP.

If your ISP has a PPPOE connection, most likely, the PPPOE password is not correct.

To ensure your settings, access the modem through a web browser. In the address bar, type 192.168.1.1.

Default Username: admin
Default Password: password

If this doesn't work, try admin for the username and password. If still doesn't work, you will need to reset the modem. Just hold the reset button for 30 seconds. Then turn it off for 1 minute.

Try again to access the modem, under Configuration, click Edit beside My Connection. Type your ISP username and password then Save.

Hope this helps! Good luck!

Bought a new modem Zoom model 5654 X5 We are smoking on the internet at high speed now.Returning other one to AT & T for credit it was defective.

Try a different ethernet cable. It could be that your cable is bad. I had that happen to me before. My was from the modem to the router. If it was working at the store and not at home, then it is cable. It is should bea cheap fix.

It's your modem. If you are a verizon customers they said they had trouble with the westell 6100F series not staying connected.

It is verizon faught. I had a tech guy told me if there i no green dsl light your are not getting any signal from the co.

It might be due to bad data cable connecting both XBOX and Modem try to Change it

Your problem definitely sounds like an intermittent connection problem. It can either be one of two things. #1. You have a defective modem, or #2 It's a network problem. I will definitely go with #2. Here's the thing. The problem you have is very very very common not only to Verizon DSL customers, but also to other Internet Service Providers as well. The best way to fix the problem is to understand what's causing the problem. There are two types of intermittent connection problems. The first is Intermittent Sync. You'll know if you have this problem because the DSL light will be blinking everytime you get kicked out. That means there's no internet connection, The modem cannot detect and establish a connection with the Central Office. The second is Intermittent route (which I know is you're problem), The DSL light is steady, but the Internet light almost always turns OFF or turns RED. The only way to fix this problem is to coordinate with Verizon. The reason is because the problem is outside your house. The long cable lines, the drop wire, the cables that passes through from the Central Office to your House can all be damaged, If that's the case, then a technician is required to go out and fix the problem. Don't worry about calling Verizon, this is a network problem and you won't be charge for anything. I know losing internet connection is very frustrating. Give your ISP a chance, they will definitely fix the problem if you give them the opportunity to do so.

modem did not correct for set up and help to set correct also sorensen router need to set up for modem thank

My ethernet light On my 6100 westell is not on what are the causes. The light use to be on Thanks

Contact verizon if they can replace the router becase the internet light should be green and flashing as you use the internet.