Our Panasonic WORKiO 1520 copier is giving us the error message

Hi.

Panasonic Workio DP-1820P error code E02-01 These instructions describe error code E02-01 solution for a Panasonic Workio DP-1520p, DP-1820P copier machine. This should solve your problem; this introduction will help you to troubleshoot some common error messages related to Panasonic Workio DP-1520p, DP-1820P Error Code E2-01, E2-02, E2-03, and E2-04 that you may receive.

Meaning of E02-01 the Error Code:

E02-01 means the Tray 1 cassette lifting motor unit fault. These machines use a lift motor encased in a plastic drive gear casing. Usually something inside the casing breaks, this usually happens in trays that have Ledger or Legal paper installed. The weight of the paper can cause these gear packs to break. Also if the customer loads letter paper in a tray set up for larger paper sizes.

How to fix the error:

Maybe a problem with tray 1 lift motor either you have a bad motor, Pull the paper tray out and see if the paper is lodged behind the tray, Also make sure the white coupling on the rear wall is in one piece. Check that the flag on the back of the tray is still present. Mostly it is broken and sometimes can be repaired, and otherwise, you have to change it, and to open the back cover and reach that (Part no is (DZTY000357 Paper Lift Motor Assembly, lift up drive).

Some of the possible causes:

• Remove the tray and check for paper behind the tray.
• Check paper falls back causing the gears to break.
• Check cassette Lift Motor connector.
• Replace the Tray 1 lift motor.
• Check the Mainboard.

Good luck.

u have to short the front door interlock switch as it is not working.it happens in this model quite often.remove the front cover and door .the short the interlock switch with a wire .that's it ,if u can find one then better to replace it.

1.May be because of paper sensor.try to change it

2.may be you have given wrong paper size.u might have give wrong paper size.for ex for A4 paper u might have given some other size like a3. check this it will work for u

1 st check for paper behind tray! If prob still occurs tray 1 lift motor would need to be replaced!

yep!
i think you mean "remove misfed paper"
a paper is jammed inside the machine.

First why is the tray set for size A4 Paper. That is metric size paper for oversea locations. Should be set for 81/2"x11, or 11"x81/2.. is there any paper stuck behind the 1st tray? are the guides that hold the paper in place in the draw snug up aganist the paper in the draw. is the bottom sheet of paper in the stack/rem of paper benton the edge. All sheets of paper in the draw must be flat.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

you have to program the paper size anytime you change the size of paper you use in a lot of panasonic machines. This is done through the
function" feature... go intofunction... general settings...scroll down to key operator mode...the code will be "00000000" (8- 0's) and it will be in one of the first screens up

Check the upper limit sensors if they are moving nicely and freely check out put or simply swap the sensor with other tray. "Or try with dust blower/dust buster can" Good luck

remove the paper drawer and check at the back of the mc where the cassette was for paper