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Under "Instruction manual for this product" click the "Download the manual" link. (If it doesn't work in Internet Explorer, try downloading it in Firefox.)
go to manufacturers web site, support section, and download a new driver. your camera is probably vista ready, but it came without vista drivers which should be on the site
I have the driver available for these cameras. Please email me at [email protected] and I'll send you the driver setup file which works with Windows XP and Vista.
It seems the files are write protected. Do you have an external memory card in the camera? If so, you might have the memory card's lock on. Remove the memory card from the camera and switch the lock off.
The camera has to plugged into a usb 1.1 port, it will not work with a usb 2.0 port. Try using the additional usb ports on a monitor or keyboard. Otherwise you will need to use a usb 1.1 Hub.
The software is named Photo Show Deluxe, and that link should have the link to download the software for you.
Hope your daughter enjoys her software!
-Talese
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