Electrolux EW1000i Front Load Washer Logo
mbrown Posted on Oct 12, 2012
Answered by a Fixya Expert

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We keep getting an error code E AE, how do we fix it

The machine is brand new

1 Answer

Cindy Wells

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  • Electrolux Master 6,688 Answers
  • Posted on Oct 12, 2012
Cindy  Wells
Electrolux Master
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The E AE error means that the unit is sensing the incorrect voltage or frequency coming from the electrical connection. Have your utility company check your line.

If the incoming power is normal, contact Electrolux to get the main control board replaced.

I hope this helps.

Cindy Wells

  • 2 more comments 
  • mbrown Oct 12, 2012

    Thanx Cindy. I'm an electrician and checked th power supply twice. All was good. The installer messed up the main contol board when reversing the door.

  • Cindy Wells Oct 12, 2012

    Then you need to get Electrolux to replace the main control board that the installer shorted. There's no point in you doing it unless you are in a hurry. Since this is a new machine that is under warranty, doing it yourself might void the warranty. Cindy Wells

  • mbrown Oct 13, 2012

    Went one step better and Lowes is delivering an entirely new machine, they must have detected the frustration in my voice.

  • Cindy Wells Oct 13, 2012

    I hope the new machine gets delivered and the door correctly installed without any additional problems. Good luck. Cindy Wells

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