Help! I can't open my files that are on my toshiba external hard drive. Disc manager says the device is healthy but all files come up as NBF and I can't open them. Please help

Debra V

• 101 Answers
• Posted on Oct 14, 2007

SOURCE: install wd elements external hard drive

you shouldn't see it from the START button. That shows programs, not drives.  Try RIGHT clicking on the START button, then explore.  Can you find it there under MY COMPUTER ?

SOURCE: code 10

Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub with other devices), or may indicate a more serious hardware problem. Also, it may be indicative of USB root hub drivers being incorrectly installed.


Keep me posted.

Pavan Ponangi

• 390 Answers
• Posted on Jul 13, 2009

SOURCE: External hard drive shown as portable disk and does not work

hi

i think the hard drive is ageing,

if you are past warranty try to open up the casing and try to see if you can connect the HDD to connect individually else where (like with another casing or Laptop PC) if still not connecting then the problem is with the HDD

else the problem may be with the casing

cheers
pls rate if this was any help

SOURCE: Lacie extern. hard drive is recognized, but I can't access files

Try connecting the Lacie to another computer, if it doesn't work then the hard disk may need to be formatted using Disk Manager. I suggest you format as a primary partition in FAT32.
If it doesn't work then it is possible that the hard drive in the Lacie has failed.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty.
You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.

SOURCE: External HD is not detected by laptop Windows XP

A common issue...I'm sure your hard drive is working fine, Windows is just not giving it an unused drive letter.

1. Insert the device (camera or usb drive)
2. Right-click "My Computer" and select "Manage".
3. Click on "Disk Management"
4. Right-click the item in the list that looks like your camera or usb drive, and then click "Change Drive Letter and Paths."
5. Click "Change".
6. Give it a drive letter that is not being used.
7. Click OK.

The device should work instantly after that.