No spin or agitation on washing machine

if the washer is a Whirlpool brand then it is likely the coupling between the motor and the transmission.

My LSQ9549L is 7 yrs. old as well with an awful sound when spinning in high speed.
I've changed the agitator assy. as well as removed the drum and cleaned the soap build up on it.
Still makes a terrible sound in high speed spin. All other functions work.
Could it be the springs or coupling? I'm leaning towards it being the counter balance springs with it being rather weak. Could I be correct?
Your help is much appreciated.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Following is the Whirlpool installation and maintenance PDF on how top load, direct drive washers work with a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is the Whirlpool parts list for commercial top load, direct drive washers although the consumer washers are basically the same.

The problem seems to point to the Agitate Cams in the transmission that raise and lower the Agitate gear on the main transmission shaft. These are relatively inexpensive to replace.

I'd also check the splines on the main agitator shaft and the two pronged "washer" on top of it.

washing machine will not get empty or spin out

Your lid switch is bad. If you give model number I can give you the part number you need.

Replace the direct drive coupling.

Unplug machine. Change load type to medium. Clean door sensor. Set knob to drain and spin. Plug machine back in to powr. Open and close door 10 times in 15 seconds. Pull knob to activate drain and spin.

To check the agitator. Start the washer into wash cycle. Once started Push down on top of agitator. If it catches some times or all of the time when pushing down, then then doggets are worn, under the agitator. You`ll have to remove the agitator to see these. If by pushing down on the agitator, nothing changes, Then you probably have a transmition problem. Check this and let me know what you find.

Fisher and Paykel pride 5.5. It is about 11 yrs old

what kind of click are you hearing like a timer advancing or a hum them a click about every 10 minutes and dont rate me yet till were done