Ice in bottom of freezer. What causes this?
Usually cause by a clogged drain in the back of the freezer. try to clean with hot water and make sure the water goes all the way downn to the drain pan. .
Note: all frost free refrigerator defrost a couple of time a-day; the water needs to drain into the drain-pan under the frig. check under the frig to see if the drain pan is totally dry, if dry, the drain is surely clogged.
good luck
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