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Paul Campbell Posted on Dec 30, 2008
Answered by a Fixya Expert

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TV image goes black for a second and then the picture comes back on

We have two DV3 Dish receivers with a Panisonic TV (13+yrs old) and Samsung CRT-TV (3 yrs old); recently the picture will go black for a second or two and then come back on, this happens from every 5 minutes to every 90 minutes. Is this a receiver issue, or a tv issue or an electrical power issue in the house? thanks for your help, Pcampble01

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  • Expert 374 Answers
  • Posted on Jan 01, 2009
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Joined: May 22, 2008
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Your issue really requires greater troubleshooting. I could begin to explain the multitude of possibilties but the list would be lengthy. You will be better served to call dish and ask for a service call. If you have the home protection plan it may cost you 29.99 for the tech to come out. If you do not have the protection plan it could be added at the time you contact dish. Ensure you call 1-800-333-3474 to get accurate information. This is Dish Network's Customer service line and not a third party such as a a retailer. Th e problem could be the LNB,foilage,cabling, connectors, groundblock, etc....
Hope this assists you. Thanks for using Fix Ya and please let me know if I can be of more assistance.
Jim

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