Canon PIXMA MP170 All-In-One InkJet Printer Logo
dom smith Posted on Apr 30, 2007
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Scanner problem i have this canon mp170, the printer works good but the scanner isn't functioning, how can i solve this problem? every time i try to use the scanner, a error keeps on appearing saying, cannot communicate with scanner and scanner fails..

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  • Expert 104 Answers
  • Posted on Apr 30, 2007
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I'm assuming you are running Windows XP! Is the driver for the scanner installed? Remember that the scanner driver is different from the printer driver! When you open My Computer does it show up? Also you can check in device manager as well! Go to Start->Run type devmgmt.msc and press enter! If you see any devices with a yellow icon then the drivers are not installed for it ! If there is an icon but a yellow exclamation beside then that means there is a problem with it! Try re-instlling he drivers if this is the case or un-install the device then re-install! If the drivers are already installed post back with the exact error you are getting(word for word)! Regards, babb

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I have been trying to install the driver for my canon mp170 printer from the cd. the printer installs and is working fine, but the software for the scanner does not install and error comes up. same thing...

Try installing it with an updated driver on this site. click on support and downloads
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp170#DriversAndSoftware
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1,power off.

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Try to do this step maybe this will help you solve your problem.
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1,power off.

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