My laptops works perfectly until I want to use the internet. I can connect to the internet fine but internet explorer keeps crashing and runs very slowly. I downloaded Google chrome and the same thing happened as well as the laptop freezing. This is clearly a browser problem and I have tried uninstalling and installing them again as well as performing a system restore. Does anyone have any other solutions or has this happened to anyone else?

Diagnose Connection Problems With Internet Explorer
Internet connection and network errors can be frustrating and confusing to a casual computer user.
However, Internet Explorer provides a diagnostics tool to help identify and even repair the most common network issues.
This tool is simple to use, organized in steps, and can help get a computer back up and running quickly.

Open Internet Explorer and click on the "Tools" button in the control bar at the top of the window. From the "Tools" menu, select "Diagnose Connection Problems."
A window will appear, displaying the start page of the diagnostics tool.
Follow the instructions to determine the cause of the connection error.
The diagnostics tool will ask a series of multiple-choice questions about the connection problem you are experiencing.
Close all programs and restart the computer.
If you continue to receive an error when attempting to connect to the Internet, check that all cables and power-supply cords for the computer, modem and/or router are properly connected. Then, run the diagnostic tool again.
Call your Internet service provider's technical support phone number if you cannot resolve the error with the diagnostics tool.
The Internet Explorer diagnostics tool cannot repair or reset malfunctioning or failing hardware like modems and routers.

windowsxp using networking expert russel diagnostics mspx
http://www.microsoft.com/windowsxp/using/networking/expert/russel_diagnostics.mspx
Support for Windows Internet Explorer 6, 7, 8, and 9
http://support.microsoft.com/ph/13418 - tab0
Internet crashing
If your Internet Explorer keeps randomly crashing (closing by itself), there may be an add-on or temporary page disrupting the connection.
Every time you browse the web, Internet Explorer keeps track of the websites you visit.
It keeps these pages, along with cookie trackers, in the "Temporary Browsing History" folder. Some websites cause Internet Explorer to crash.
Open the Internet Explorer browser. Go to "Tools > Delete Browsing History."
Hit "Delete All."
Check off the box that says "Also delete files and settings stored by add-ons."
Hit "OK."

Close and reopen the browser.
Disable Add-Ons
Go to "Start > Search."
Type "Internet Explorer" and hit "Enter."
The computer will search for any files with this label.
Double-click on the file that says "Internet Explorer (No Add-Ons)."
This will allow you to browse in IE without any additional plug-ins or add-ons that might be causing the browser to crash.
Reset Internet Explorer
Open the IE browser.
Go to "Tools > Internet Options."
Hit "Advanced." Click on "Reset" and then hit "Enter."
Close and reopen the browser.
You might have to many programs trying to or accessing your computer or the internet at the same time or a virus
Scroll to bottom toolbar (bottom of screen) right click select task manager applications and processes to see you what's running and ticking over
if you see anything you don't need running select end now and you might uninstall that specific
program if you or computer does not require it to run and
some unnecessary programs that could be jamming up your computer
also under processes see what is ticking over in the background again if you see something you
don't need to be running select end now and users you will see who is using your computer
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windows xp microsoft security essentials
http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7

If your Internet Explorer keeps randomly crashing (closing by itself), there may be an add-on or temporary page disrupting the connection. Every time you browse the web, Internet Explorer keeps track of the websites you visit. It keeps these pages, along with cookie trackers, in the "Temporary Browsing History" folder. Some websites cause Internet Explorer to crash.

Open the Internet Explorer browser. Go to "Tools > Delete Browsing History." Hit "Delete All." Check off the box that says "Also delete files and settings stored by add-ons." Hit "OK." Close and reopen the browser. b> Disable Add-Ons b> Go to "Start > Search." Type "Internet Explorer" and hit "Enter." The computer will search for any files with this label. Double-click on the file that says "Internet Explorer (No Add-Ons)." This will allow you to browse in IE without any additional plug-ins or add-ons that might be causing the browser to crash. b> Reset Internet Explorer b> Open the IE browser. Go to "Tools > Internet Options." Hit "Advanced." Click on "Reset" and then hit "Enter." Close and reopen the browser. You might have to many programs trying to or accessing your computer or the internet at the same time or a virus Scroll to bottom toolbar (bottom of screen) right click select task manager applications and processes to see you what's running and ticking over if you see anything you don't need running select end now and you might uninstall that specific program if you or computer does not require it to run and some unnecessary programs that could be jamming up your computer also under processes see what is ticking over in the background again if you see something you don't need to be running select end now and users you will see who is using your computer
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LAN Connection Issues and Port Settings LAN-based matches between players on your internal home network are not routed through the Internet or Battle.net servers. Disconnections from LAN matches are attributed to faulty internal wiring or router settings. Log in to your router's administration page via a Web browser and ensure ports 6112 through 6119 TCP are open for traffic flow. If this does not work, check your network wiring and ensure it's properly seated in the computer's and router's Ethernet ports. Corrupt Server List and Virus Attack If you have recently downloaded any maps or connected to privately hosted servers, it's possible you picked up a virus that altered your server file list and is directly causing connection issues. Scan your computer for viruses, using an updated virus definition database. b> Multiple IP Connections b> If you and a friend share a single license or key, disconnects occur if you attempt logging in while the other is playing or vice versa. Key sharing is against the Terms of Use and can lead to an IP ban or restriction. Ensure no one else has access to your CD key or tries to access the game while you are playing to avoid multiple IP disconnects. b> High Latency Disconnects Internet connections with latency over 500 ms can cause disconnects while playing in heavily populated online matches. Alleviate this issue by closing all connection-intensive programs running on your computer. Reconnect to the .net servers with only running on your computer. If you continue experiencing disconnects, visit Speedtest.net and determine whether your latency is above 500 ms. If so, contact your Internet provider for further troubleshooting. Internet crashing b> If your Internet Explorer keeps randomly crashing (closing by itself), there may be an add-on or temporary page disrupting the connection. Every time you browse the web, Internet Explorer keeps track of the websites you visit. It keeps these pages, along with cookie trackers, in the "Temporary Browsing History" folder. Some websites cause Internet Explorer to crash.

Open the Internet Explorer browser. Go to "Tools > Delete Browsing History." Hit "Delete All." Check off the box that says "Also delete files and settings stored by add-ons." Hit "OK." Close and reopen the browser. b> Disable Add-Ons b> Go to "Start > Search." Type "Internet Explorer" and hit "Enter." The computer will search for any files with this label. Double-click on the file that says "Internet Explorer (No Add-Ons)." This will allow you to browse in IE without any additional plug-ins or add-ons that might be causing the browser to crash. b> Reset Internet Explorer b> Open the IE browser. Go to "Tools > Internet Options." Hit "Advanced." Click on "Reset" and then hit "Enter." Close and reopen the browser. Hope this helps. b>

If your Internet Explorer keeps randomly crashing (closing by itself), there may be an add-on or temporary page disrupting the connection. Every time you browse the web, Internet Explorer keeps track of the websites you visit. It keeps these pages, along with cookie trackers, in the "Temporary Browsing History" folder. Some websites cause Internet Explorer to crash.

Open the Internet Explorer browser. Go to "Tools > Delete Browsing History." Hit "Delete All." Check off the box that says "Also delete files and settings stored by add-ons." Hit "OK." Close and reopen the browser. b> Disable Add-Ons b> Go to "Start > Search." Type "Internet Explorer" and hit "Enter." The computer will search for any files with this label. Double-click on the file that says "Internet Explorer (No Add-Ons)." This will allow you to browse in IE without any additional plug-ins or add-ons that might be causing the browser to crash. b> Reset Internet Explorer b> Open the IE browser. Go to "Tools > Internet Options." Hit "Advanced." Click on "Reset" and then hit "Enter." Close and reopen the browser. Hope this helps.

Internet Explorer 9 Crashes Fix

Internet Explorer 9 crashes are caused by a number of problems that can occur inside Windows. Because this program is used by the Windows system itself, it's highly recommended that you're able to repair any of the potential problems that it may have, as well as ensuring that your computer is able to run as smoothly as possible with all the important options that it requires to operate. This tutorial is going to show you how to fix the errors that IE9 will often have.

What Causes Internet Explorer 9 Crashes?

• Your PC will have problems with its files & settings
• Windows will be outdated
• The "registry" of your PC will be corrupted or damaged

How To Fix Internet Explorer 9 Crashes Step 1 - Update Windows The most important step to take is to update Windows. This will allow your computer to run much smoother, as it will be able to process the files and settings which it requires to operate the files it needs to run. To do this, you should follow these steps:

• Click "Start"
• Click "All Programs"
• Click "Windows Update"
• Download all updates

Step 2 - Disable & Re-Enable Internet Explorer 9

1. Click the Start button , type Programs and Features in the search box, and then click View installed updates in the left pane.
2. Under Uninstall an update, scroll down to the Microsoft Windows section.
3. Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.
4. Click one of the following:
   • Restart now (to finish the process of uninstalling Internet Explorer 9, and restore the previous version of Internet Explorer).
   • Restart later (to wait until you shut down or restart your computer).

Step 3 - Clean Out The Registry

• Download a Registry Cleaner

The most important step is to download a registry cleaner and let it fix any of the errors which Windows may have. A registry cleaner is a type of software which is able to scan through your system and get rid of the various problems that your system will have inside its "registry database". If you're experiencing problems with this part of your PC, it's important that you're able to clean out any of the problems that your system will have, in order to allow Internet Explorer 9 to work properly again.
I recommend you should download Frontline Registry Cleaner to fix the problems you're experiencing with Internet Explorer 9. This tool is the most effective at getting rid of the various problems that Windows may have with its registry - allowing your system to run much smoother as a result.

The issue seems to be the with the Plug in installed. Please Disable all the Plugin's or try Using the Internet Explorer in Safe Mode(Without Addons). If the IE works fine without Addons,
Then it's time to find the corrupted Plugin.

Start Enabling Plugin one by one. I suggest to keep Plugins related to any Antivirus application disabled, start enabling the Adobe Plugins. Uninstall the Corrupted Plugin and update the remaining Plugins..

This resolves the issue.

Try checking what addons are running in IE, it could be a Software conflict , aslo update flash/java/shockwave
also, try loading the page through a proxy
https://cowclock.com

you can use the firstbar but it disables client side scripting
Glype works pretty well and CGI is java re-rewrighting

good luck!

Hi there,

Try to set your IP address to automatic then afterwards, go to Run and type "cmd". A command prompt window will appear, type the following commands:

ipconfig -release (press enter)
ipconfig -dnsflush (press enter)
ipconfig - renew (press enter)

after typing these commands, close the window and try to browse the internet. If the same thing happens,restart your computer and try browsing the internet again.

Sometimes after you install Norton antivirus products, most notably Norton System works, the firewall included with the antivirus will block the internet from working properly. Right click on your Norton Icon on the right side of your task bar & turn norton off. Try your internet again. You may have to close & re-open Internet explorer after you shut off your norton. The other thing is you could remove your firewall entirely, as your router should have a firewall in it, and if you are using win xp, it also has a firewall. This kind of configuration sometimes causes some rather unusual effects.

try to adjust the properties of the internet explorer,,set all parameters to automatic then run a diagnostic test..ciao..