The foodsaver works in every other way. However we have isolated the part that is malfunctioning and can't find it. The number on the part is: bel 5A MQ 125v Where can we find this part?
Hi Karen Keehn
Go to the following webpage and order your parts you need for your foodsealer.
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Bud
http://www.foodsaver.com/parts.aspx
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