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Charles Duncan Posted on Sep 29, 2012
Answered by a Fixya Expert

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I have a Bosch SHU9955US/14 (Integra) dishwasher. There is currently a 0 with and asterisk showing on the display and the unit will not run.

When the door is closed the drain cycle runs for one second and stops. This is consistent wtih closing the door, cycled through this process 5 - 6 times. I also cannot reset the code or dishwasher. Quick Wash is also illuminated, no other buttoms. Thoughts? Temp sensor?

1 Answer

ernesto cuadra

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  • Bosch Master 12,223 Answers
  • Posted on Sep 29, 2012
ernesto cuadra
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See this causes and fix it. God bless you
Thermal Fuse If the dishwasher won't start the thermal fuse might have blown. The thermal fuse helps to prevent damage to the dishwasher by turning off power so that it doesn't overheat. Once blown, the thermal fuse will have to be replaced for the dishwasher to work.

Door Switch The door switch, or switches, are sometimes called interlock switches. The door switch prevents the dishwasher from running while the door is open. If the dishwasher won't start, the switch or switches might be defective. To access the door switches, remove the control panel or inside door panel - depending on the model. They can be tested for continuity.

Main Control Board The main control board provides power to nearly every component of the dishwasher. If the dishwasher won't start the main control board might be defective. YOU should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.

Touchpad and Control Panel If the touchpad is defective, the control board might not get the signal for the selections made. If the dishwasher won't start and the display doesn't seem to change properly when the buttons are pressed, the touchpad might need to be replaced. On some models the touchpad and control panel are sold together and will need to be replaced at the same time.

Touchpad If the touchpad is defective, the control board might not get the signal for the selections made. If the dishwasher won't start and the display doesn't seem to change properly when the buttons are pressed, the touchpad might need to be replaced.

Timer The timer allows power to flow to the proper parts at the proper times. If the dishwasher won't start, the timer might be defective. Keep in mind that timers are often misdiagnosed as the cause of a problem. Check other components first before replacing the timer.



I have a Bosch SHU9955US/14 (Integra) dishwasher.  - 9_29_2012_12_13_56_pm.jpg

5 Related Answers

Anonymous

  • 7 Answers
  • Posted on Jul 23, 2008

SOURCE: Bosch SHU43

Sounds like the control module is out -- cost about $100 (I am on my third). I got a "lifetime" warranty when buying my second one. If you are handy, you can replace it yourself. You can call Bosch to confirm this (I did). It mounts inside the door. Mine is a BOSCH 5316.

The draining problem may mean a clogged drain hose -- you have to check it all the way back to either the main drain or the garbage disposal (if you have one). This may be what forced off the impeller wheel.

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Anonymous

  • 1036 Answers
  • Posted on Aug 05, 2009

SOURCE: Bosch SHU3036UC/U11 dishwasher does not stop filling with water

Hi,
It sounds as if the main program board has developed a fault - as it should come to a complete stop. The fact it kept the water valve open with the door open is a serious fault- so I would have it checked before using it again.

Most machines have a water-stop feature - so if it develops a leak - it will shut off the water. This clearly didn't happen.

Anonymous

  • 27 Answers
  • Posted on Aug 13, 2009

SOURCE: DISHWASHER DRAINING POORLY

the drain on that model activates about 4 times for a couple seconds before it go into the continual drain. it does that so debris can fall downwards easier during the drain. its also supposed to have about 2-3 inches of water left below the iron mesh filter when its complete, if its above the filter than you have a drain problem. if you do have a drain problem then yes check your airgap first if you have one to make sure that isnt clogged. if your issue still exists then send a message, im sure we can figure it out

Anonymous

  • 1 Answer
  • Posted on Nov 03, 2009

SOURCE: motor runs when door is closed but it is not in a

It is draining because it thinks it is flooded. Remove the plinth at the base after turning off the power. Remove two plastic pieces at base and open the base. Mop out any water you find in there and put your hand in to the back left of the machine. There you will find a reset toggle which rises when there is too much water in the base. Reset this and after making sure all water has been removed close up everything and it should work for you. Please remember to turn off at mains before you do this.


Anonymous

  • 2605 Answers
  • Posted on Apr 14, 2010

SOURCE: Dishwasher stuck on wash cycle

Hello,

Based on your description I'd say the issue is with the control. Bosch has had a history of this exact problem I'm about to lay out for you and this is the first thing I'd be looking for if called out to service the unit with the symptoms you've described. Heck if you called me with this description I'd be happy to bring you a new control and have a first time complete. ( unless you requested a re-solder option...see below re: my opinion on this )

I digress,

As I've alluded to the issue is within the electronic timer/control, specifically the heater relay solder joint. ( a faulty flow switch, ntc or heater can also cause this, but not very probable ).

My first suggestion would be calling in an authorized bosch servicer if that is an option for you and your budget however, If you cannot afford that option or feel capable of checking this on your own, there`s a way to visually inspect the control yourself. It will require you to remove the control from the unit and then remove the control from it`s plastic housing and look for a burnt solder contact on the printed circuit board. This will be one of the pins from the heater relay, hence the unit sit`s and takes forever to finish and eventually display's the "1" error ( on models with a display ) because it can`t heat to advance or unless the 2 buttons for "cancel" are pressed.

**My Opinion - if you or someone you know is proficient at soldering, a lot of times it can be remedied by simply repairing the solder...but it has to be done well...or it will not last, although Bosch recommend`s replacing the control and I don`t pretend to speak on there behalf nor do I profess to know better. This is just my experience (it work`s) and my opinion (why buy new if one can repair ?)**

**Please disconnect the power before attempting any service to the dishwasher. If you do not feel comfortable attempting this service, call a local pro, preferably one familiar with Bosch/Thermador/Gaggenau, to service your machine.**

Hope this answer`s your question, let me know if I can assist you further.

Thank`s for visiting "fixya" for your repair inquiries. Please take a moment and rate this solution to it's helpfulness.

Good luck.

macmarkus :)

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Related Questions:

0helpful
1answer

How can I reset our dishwasher

Open the dishwasher door sufficiently to see the control buttons, then hold the two buttons with labels "Cancel Drain" and press for 3 seconds.
Close the door. Wait nearly 1 minute for the dishwasher to complete the cycle.
Open the door and hold the "ON/OFF" toggle.

Reset Bosch Ascenta Dishwashers
Shut off the child lock if needed by pressing and holding "Open the door far enough to see the keys, then hold the "START RESET" toggle until the "ACTIVE" LED become extinguished. On the SHE5AM model of Bosch Dishwashers, hold the "START RESET" key until the display clock shows "0:01".
Close the door and rest about 60 seconds. On the SHE5AM, wait until the display clock displays "0:00".
Open the door and hold the "ON/OFF" toggle.
2helpful
1answer

My Bosch integra dishwasher is showing "*1" where

Hello,

Welcome to FixYa.

Based on your description
I'd say the issue actually is with the control...unfortunately. This is commonly associated with a heating fault on Bosch built dishwashers ( various models including Bosch, Thermador, Siemens, Gaggenau, and Neff ).


Since the issue is likely within the electronic timer/control, specifically the heater relay solder joint. ( a faulty flow switch, ntc or heater can also cause this, but not very probable ).
These are the steps you'll need to follow to resolve it or at least investigate.

If you feel capable of checking this on your own, there`s a way to visually inspect the control yourself...it really isn't very complicated.

It will require you to remove the control from the unit and then remove the control from it`s plastic housing and look for a burnt solder contact on the printed circuit board.


dabfa62.jpg


The culprit will 99% of the times be one of the pins from the heater relay,

9f1823d.jpg

**Flip this over and inspect the solder joints, it will be obvious when you see it.**

This ones new, but it's where to look...

9119d99.jpg


...hence the unit sit`s and takes longer & longer to finish because it can`t heat to advance or unless the 2 buttons for "cancel" are pressed...this can also manifest as a long cycle time as I mentioned and eventually display's "1" on units with a display and usually very poor cleaning, no heating ( don't be fooled by the homes inlet hot water temperature ) as a result.

You can also run the unit through a regular or econo cycle ...any cycle with the exception of rinse & hold, and with the door panel removed place an ammeter on the gray/black wire it should draw 11 amps during the wash cycle...after it fills and the flow switch indicates it has adequate water to engage the heater.

i.e. ( this may differ from your specific model, but the same rules apply )

f57273b.jpg
**My Opinion - if you or someone you know is proficient at soldering, a lot of times it can be remedied by simply repairing the solder...but it has to be done well...or it will not last.
Bosch recommend`s replacing the control and I don`t pretend to speak on their behalf nor do I profess to know better. This is just my experience (it work`s) and my opinion (why buy new if one can repair ?)**

**Please disconnect the power or turn off the breaker before attempting any service to the dishwasher.**


If you do not feel comfortable attempting this service, call a local pro, preferably one familiar with Bosch/Thermador/Gaggenau/Siemens, to service your machine.

Thank`s for visiting "FixYa" for your repair inquiries. Please take a moment and rate this solution to it's helpfulness.

Good luck.

Regards,

Macmarkus :)
1helpful
1answer

Bosch dishwasher SHX46AO7UC/14 Cycle doesn't run. I suspect the filters are clogged with our hard water. Have cleaned the main outlet to best of my ability but how do you get at inlet filters?

You will have to get to the back of the machine where the water feed pipe is.
There can be a filter at the supply tap and also in the back of machine where pipe goes into the unit.
If you have hard water do you use salt (dishwasher salt not cooking) in the water softener dispenser and adjusted the machine to the correct level ?


---


Please dont forget to vote this answer was helpful


Many thanks

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5helpful
1answer

Have a shu 4322 dishwasher it fills with water and drains but the spray arms do not spray. have not tried anything yet.this dishwasher is not hooked up. it was given to me by a friend who replaced all his...

Hello,

Welcome to FixYa.


There was indeed a recall involving the control replacement nearly two years ago now if I recall.

As for checking into the present issue ( it doesn`t sound like anything to do with the control based on your description ) it sounds like the pump impeller may have become stuck. Did the dishwasher sit idle or in storage unused for a period of time ?

I have a service bulletin I could send you via email regarding remedying that issue of stuck impeller if you contact me at [email protected]

I`d suggest you run the dishwasher through a diagnostic, but either procedure will require hooking it up.

To do this test/diagnostic on the SHU4322 series machine, it is as follows...

To start test program, press and hold both REGULAR WASH and RINSE & HOLD program buttons, then turn unit on by pressing ON/OFF button. Initially, control module version # will be displayed (e.g./ "20" = version 0 without jumper).

When wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button.
To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display alone).

Cycle Countdown display will show "88" when REGULAR WASH button is pressed and "8h" when Delay Start button is pressed.
To start testing, press both the REGULAR WASH and RINSE & HOLD buttons a second time.

When testing has ended, Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added together, (e.g./ "6" = faults 2 + 4).
0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault 1 = Aqua Sensor ("Sensotronic") fault 4 = Filling fault F = Filling fault (display occurs during wash, not test)

0 = No faults detected
1 = Aqua Sensor ("Sensotronic") fault
2 = Heating fault
4 = Filling fault
8 = NTC (temperature sensor) fault
F = Filling fault (display occurs during wash, not test)


To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

i.e.

86c0a8d.jpg

If water level switch has failed (opened), display will show fault code "4" and unit will continually fill and drain where testing won't be completed. If flow switch has failed (opened), display will show "0", water won't heat (to 150?F) and water won't stop circulating. If NTC probe has failed (opened), display will show fault code "8" immediately and testing will end shortly after water has started circulating.


What needs to be done to solve the problem will depend on the results/findings of the dianostic, so let me know what you find and we can go from there.

Either way keep me in the loop and I`ll assist you the best I can. Thank you for choosing FixYa and good luck.

Regards,

Macmarkus :)
0helpful
1answer

My bosch dishwasher control panel displays 0H on the time delay. When I start it the OH go to 2H. It then starts running and does not stop. The cycle minutes don't display. It's model number SHU5302UC...

check to see if your unit has a recall on it because if it does you will get a free control module from bosch.
your problem is the control module. thermador .com is the site to lookup. gaggenau,bosch,thermador they are the same ccompany. let me know if this helps by sending a 4 thumbs up post
1helpful
1answer

The dishwasher has been running for 3 hours and seems to be stuck on 1 minute left. Upon opening, there was sudsy water remaining in the bottom, but the dishes looked clean. The washer just won't go to...

SHU 53 MODELS To start test program, press and hold both SCRUB WASH and DELICATE/ECONO program buttons, then turn unit on by pressing ON/OFF button. Initially, control module version # will be displayed (e.g./ ?21? = version 1 with jumper). When wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button. To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display alone). Cycle Countdown display will show ?88″ when REGULAR WASH button is pressed and ?8h? when Delay Start button is pressed. To start testing, press both the SCRUB WASH and DELICATE/ECONO buttons a second time. When testing has ended, Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added together, (e.g./ ?6? = faults 2 + 4). 0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault 1 = Aqua Sensor (?Sensotronic?) fault 4 = Filling fault F = Filling fault (display occurs during wash, not test) To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty. If water level switch (f1) has failed (opened), display will show fault code ?4″ and unit will continually fill and drain where testing won?t be completed. If flow switch (e5) has failed (opened), display will show ?0″, water won?t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), display will show fault code ?8″ immediately and testing will end shortly after water has started circulating.
2helpful
1answer

Bosch SHU 6800 Water hot at sink only luke warm at the washer

BAD CONTROL BOARD TO TEST TO SEE IF THIS IS THE ISSUE RUN TEST PROGRAM
To start test program, press and hold both SCRUB WASH and DELICATE/ECONO program buttons, then turn unit on by
pressing ON/OFF button. Initially, control module version # will be displayed (e.g./ “20” = version 0 without jumper). When
wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button.
To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and
REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display
alone). Cycle Countdown display will show "88" when REGULAR WASH button is pressed and "8h" when Delay Start
button is pressed.
To start testing, press both SCRUB WASH and DELICATE/ECONO buttons a second time. When testing has ended,
Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added
together, (e.g./ “6” = faults 2 + 4).
0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault
1 = Aqua Sensor ("Sensotronic") fault 4 = Filling fault F = Filling fault (display occurs during wash, not test)
To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil,
measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays
at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.
If water level switch (f1) has failed (opened), display will show fault code "4" and unit will continually fill and drain where
testing won't be completed. If flow switch (e5) has failed (opened), display will show "0", water won't heat (to 150ºF) and
water won’t stop circulating. If NTC probe (f2/f4) has failed (opened), display will show fault code "8" immediately and
testing will end shortly after water has started circulating
0helpful
1answer

Bosch Integra 500 dishwasher turns on and starts wash cycle, turns off after 90 seconds and then there is no power on the button panel at all. The dishwasher is full of water. Now the unit will not turn on...

your controlboard is no good. find out if its a recall unit go to thermador.com which is the company that owns bosch and they can tell you the price if you have to oreder it or if its free for part and you pay labor to install
3helpful
3answers

Bosch

f is fill fault to much or not enough water or water in the sump white plastic base the f code will not go away until you solve the problem when the f code shows up the drain motor will run all of the time
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