How can you add your own answerphone message?

Let me know the name and model number of your answering machine and I will be able to help you.

you have to call your service provider to resolve this problem

What make and model answerphone?

Either you must set your home answering machine to answer on fewer rings OR disable the phone company's message system.

http://www2.bt.com/static/i/media/pdf/response_75_userguide.pdf

If you click on the above , go to p.11,12 on setting the volume .

I agree with everything you say the only thing I can add is you may not be setting the volume correctly see note on p12.
Hope i`ve helped.

Try the link below.

http://phone.manualsonline.com/ex/thread/view/idThread/2082787

The MFC 885CW does NOT have a built-in answerphone. It will connect to an external machine if you like.

Here is a link to the owners manual and if you like, you can download it. The section dealing with answerphone starts on page 55

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_685cw_885CW_EN_1339.PDF

1) Press the 'tape' symbol to access the answering machine mode.
2) Press 9 then 1 for 'answer and record'.
3) Whe you hear a 'beep' speak your message. Whilst recording the display shows REC OGM1 or REC OGM2
4) Press 5 to stop recording. Your message is played back to you
5) Press 'tape' symbol to exit.

To check your Out Going Message (OGM)

1) Press 'tape' symbol
2) Press 6 then 2 and the message is played back.

Hi - took me ages to work out without the manual, but when you're in the answerphone menu (described above), press 9 (record OGM) then either 1 or 2 (1 for OGM 1 and 2 for OGM2), speak your message, then press 5 (stop), the message will automatically replay, then you're sorted

BRIAN

try resetting your phone to its factory settings...