Question posted under Bosch tankless.
Question says 'tank'
Brand, model, and type heater unknown.
Elements mean electric.
'Thermal cutout pops when taking shower produces cold water' indicates tankless, since tank-type would maintain some hot water.
No error code might indicate tank-type.
Add a comment with type, brand and model number of heater for possible assistance.
If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
Yes it has two "tanks". Two small polymer tanks with the heating elements.Why would I post it under the bosch powerstar ae125 otherwise. How would I have an error code. There is no screen on this thing anywhere, no where to see a error code or plug in to check anything. If you cant understand dont respond.
1) People post automobile questions under timers, and pool-heater questions under water heaters. 2) Many times I have answered the question only to hear back that they have a completely different product. 3) I sometimes see a truncated version of the question, and the question is not clear. 4) Many tankless water heaters have a display, and person asking question does not see error code, but does not report they have no error code. 5) No error code would indicate plumbing problems and/or failed PC board, which can produce array of different symptoms including those you report.
I think you can report bad answer to fixya site. Or you can re-post question at fixya, and I will note that question if it appears on my screen, and avoid answering
1) There appear to be 13 different aquastar 125 models at Bosch.http://www.bosch-climate.us/bosch-hot-wa... 2) There are several service bullitens for the 125 series:http://www.bosch-climate.us/bosch-hot-wa... 3) As general rule if thermal cutout is tripping, then water temperature inside 'tank' has exceeded the limit. This can be caused by bad venting, slow water flow, temperature set too high, etc, or bad sensor. Sensor should read about 1 ohms. 4) Bosch has tech support for gas tankless including a form you can fill out and specify serial number that appears on side of unit:http://www.bosch-climate.us/support-cent...
Here is tech support for Bosch electric:http://efficientelectricwaterheaters.com...
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SOURCE: Cold water suddenly shuts off during shower.
sounds like you may have "air" in the pipes and that bang has slamed the water reg valve shut hard
SOURCE: Tankless water heater overheats
If this is not a sealed combustion unit, service the water valve OR rebuild the water valve if it is over 5 years old.
SOURCE: Water heats, then turns cold
These units need lots of flow to start and run. Set the temp on the unit lower and the people in the shower will have to use more hot and less cold which will make the unit more stable.
SOURCE: Why does the heating elements heat continuously,
Either the upper limit safety device is set beyond normal parameters or it is faulty. Turn it off immediately and get professional help. This is a serious safety issue.
Thank yo for your interest in FixYa.com
SOURCE: I have a powerstar ae115
You've done the required first-step troubleshooting and maintenance.
If thermal cutout keeps tripping, and unit is actually reaching 185, then something is wrong with wiring, temperature sensor, gas valve, or PC board. Or combination of factors.
Call service technician, and open following link for some Bosch tankless resources including Bosch contact information:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
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