Canon Powershot G12 10 Megapixel-5x Optical Zoom-720p HD Logo
Anonymous Posted on Sep 23, 2012

Canon G12 does not connect to USB cable, gives error E41

When I connect a USB cable to download the photos from my Canon G12 I get the following error: A camera error was detected. Will shut down automatically. Restart Camera Error E41 Notice that I have the camera since about one year and I always transferred my pictures via USB without any problem.

  • Anonymous Sep 25, 2012

    I also contacted Canon support and it seems that the only way to have the problem fixed is to bring the camera to a Canon Service Center. As for the pictures, one can of course get them directly from the SD card, as pointed out by K_akima.

×

1 Answer

kakima

Level 3:

An expert who has achieved level 3 by getting 1000 points

One Above All:

The expert with highest point at the last day of the past 12 weeks.

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

  • Canon Master 102,366 Answers
  • Posted on Sep 23, 2012
kakima
Canon Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

One Above All:

The expert with highest point at the last day of the past 12 weeks.

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

Joined: Dec 16, 2009
Answers
102366
Questions
0
Helped
10443354
Points
622693

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

  • Anonymous Sep 24, 2012

    I am aware of that process, and I already used it to copy the pictures from the card to my computer, but I am worried that something more serious may be broken in the camera. It looks like I have to send it to a service center. Thank you for your reply.

×

5 Related Answers

Anonymous

  • 256 Answers
  • Posted on Jun 13, 2009

SOURCE: Lens Error. Restart Camera. Camera gives this error message and then shuts off. I can't access photos or function buttons. What can I do?

Press the "MENU" button and navigate to the reset command and reset the camera. That may get the camera to function properly.

Ad

Petrica Voicu

  • 64 Answers
  • Posted on Jan 27, 2011

SOURCE: Canon Camera Error E32. Camera

The most common problems in these small tiny cameras is the lens alignment. If you drop the camera with the lens extended this alignment will ****. If you are a handyman you can fix it by yourself by oppening it inside and realign/putting the lens in right position. Sometimes you can do that by forcing them to extednd manualy but that is very risky. If not handyman I recomand you to take it to a repair shop.

Anonymous

  • 3006 Answers
  • Posted on Mar 15, 2011

SOURCE: hi there i dropped my camera

Your camera almost certainly has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair (but as your camera has been dropped this will not apply). If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera, or at least are able to use the information to help decide whether to buy another camera. If you do decide that you have to throw your camera away then don't forget to remove the memory card as it can be used in other devices. Please take a moment to rate the free answer I have provided for you and any testimonial which you might wish to add is always welcome.

kakima

  • 102366 Answers
  • Posted on Apr 26, 2011

SOURCE: when I connect the camera to the computer to

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

kakima

  • 102366 Answers
  • Posted on May 20, 2011

SOURCE: Hi, I have two new

Try NOT connecting your cameras to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Canon g12 is deleting my pics

If it's not deleting all your photos you may have a setting in your menu features that allow you to overwrite earlier photos if your card gets full.
1helpful
1answer

MacBook Pro computer will not verify canon powershot g12 camera

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use iPhoto or any other photo cataloging program.
0helpful
1answer

Need to download software thats on disk for canon G12

You don't need the Canon software in order to use your camera.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
0helpful
1answer

My G12 is not recognized by computers so I cannot download my photos. Is it just a chord issue?

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as PIcasa:
Organize edit and share your photos
0helpful
1answer

Hi, I'm trying to download photos from my G12 to my PC, but the computer doesn't recognise the camera. It's always worked fine before, so I've tried a card reader, a different USB socket...

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Windows Photo Gallery or Picasa ( http://picasa.google.com ).
0helpful
1answer

When I want to download pictures from my Canon G12 camera to computer it gives "communication error" on the camera's display

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as iPhoto and Windows Photo Gallery.
0helpful
1answer

Hi, I have two new Canon ixus 105 cameras which were given free as part of a Michelin Promotion. Both have problems downloading onto my computer. Camera 1: Computer does not recognise that the camera...

Try NOT connecting your cameras to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
0helpful
1answer

My canon power shot sx 120 gives an error message of e41 when I try to download picture unto my computer. It works fine otherwise.

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
1helpful
1answer

When I connect the camera to the computer to download photos the camera show and error....E41 and shuts down. This is a new thing. What's up?

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
0helpful
2answers

Error code #0005 what does it mean? and possible causes?

Found the cause of the error, basically the other end is having trouble most likely poor line conditions.



##005 [ TX ] Failed G12 reception during G2 transmission.
A. Cause: Other party cannot properly receive the G12 signals due to poor line conditions.
Solution: Have the other party boost their transmission level so they can properly receive G12 signal.
B. Cause: Other party confused by echo and does not send G12.
Solution: Have the other party lower their transmission level so they will not receive echo signals.
Not finding what you are looking for?

499 views

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...