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If you open the preferences option for your printer there should be a maintenance tab with easy options for cleaning and checking the results.
The alternative is to use the menu directly on the printer:
1. Press Menu twice to show "2. Maintenance"
2. The first option is NOZZLE CHECK
3. Press OK
This should give you a print showing the current state of each colour. If there are any missing lines in 3eBK or lines in any colours then perform the head cleaning below.
1. Press Menu twice to show "2. Maintenance"
2. Press + to show "CLEANING"
3. Press OK
Repeat the nozzle check after each clean. If not improved after three attempts try a deep clean as below (cleaning uses up ink)
1. Press Menu twice to show "2. Maintenance"
2. Press + twice to show "HEAD REFRESHING"
3. Press OK
Repeat the nozzle check. If still not printing correctly there are various external solutions available to clean the print head such as http://www.printheadhospital.co.uk/canon-hp-printhead-cleaning-kit.html
The printhead has clogged nozzles, in printer properties you can use the maintenance tab and try deep cleaning until a nozzle check print shows no streaks. When the nozzle check doesn't improve you need a new printhead.QY6-0059-000 around $50.00
Two things, usually the printhead is bad and needs replacement, QY6-0059-000, on rare occasions I've seen the purge assembly not cleaning and purging the black properly, and that happens. I would change the printhead first.
Your printhead is plugged and needs cleaning. If you remove the inks and then the printhead, you can wet and fold a paper towel and just dab the printhead gently on the wet towel. When you see a solid black line on the paper towel your printing should be improved.
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