The bottle just revolves around when I try to tighten; any suggestions?
Pull the dispenser out the top and have someone hold the trim above the counter while you tighen the bottle down below.
But the real problem is the retaiher nut which hold the dispenser in place is loose. Remove the bottle underneath ( it unthreads) and tighten the nut that you see just above the bottle. This can be a tight spot and you may need a basin wrench.
Please rate this response and Good Luck, Phil
1,347 views
Usually answered in minutes!
Not only does the soap leak out of the bottle all over the cabinet, it leaks around the top of the dispenser. Altogether a pain in the rear. My dispenser is black, fyi.
The Grohe soap dispenser leaks soap every time I fill it from the top. It is because the bottle just hangs on 3 prongs and the bottle is not fastened to the unit so when you fill it, any soap that goes above the loose hanging bottle drips off the side and down into your cabinet. There is only one nut that is supplied to fasten the head to the counter. There is no other mechanism to fasten the bottle other than the 3 prongs. I discovered this by chance when I saw a puddle of soap in the back of the cabinet after one year of use. It is possible to have another nut that pushes the top of the bottle down while it is hanging on the prongs to create a dubious seal. There seems to be a part missing because the bottle has threads on it that are completely unincorporated into the assembly.
×