GE 29487GE2-A Caller ID not working. I have caller ID with my telephone provider!

you pay your phone service provider to have caller id

Have you checked that you are subscibed to caller ID with you telephone provider. Ie ring the pople who send you your bill and ask if you are subscribed to caller ID.

Using the Caller ID and Redial Lists
Caller ID (CID) is a service available from your telephone provider that shows the phone number (and sometimes the caller's name) of incoming calls. Contact your telephone provider for more information.
Caller ID list



Redial list



When a call comes in, the phone displays the number and name (if available) of the caller.
The phone saves the information for the last 30 received calls to the

CID list.
When it's in standby, the handset shows how many calls came in since the last time you checked the CID list.


Each handset remembers the last 5 numbers you dialed on it. The redial list is separate for each handset.


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I purchased one cordless telephone (Siemens Gigaset) in Germany. I also had the same problem, caller-id did not work. I purchased this telephone because we can set different ringtones for different caller groups. But, if caller-id doesn't work, this feature also doesn't work. I had gone through internet and finally found that CA electronics, Bangalore has it and got it through courier (I live in Pondicherry). It worked flawlessly for two years. Then it stopped working. For 'no reason' I ordered for a 'caller-id' unit on ebay for Rs.75/- (+ Rs.75 shipping). I just got the unit and fixed it to my line. Very very surprisingly, my cordless telephone is now showing caller info. This is a real surprise to me. By the way, caller-id unit is "Eurotel" make, DTMF/FSK caller-id. I feel this is very nice solution. The 'caller-id' unit is nice (backlit display) and also there is no need of converter for using the caller-id feature of your foreign telephone. I connected caller-id between the line and telephone. That's all. Enjoy.

Caller ID on landline phones relies on signals from the telephone service provider. Some companies charge extra if you wish to enable the service, others include it automatically, so you need to check with them first.

Even if you have caller ID enabled, callers can choose to withhold their number. Large companies which make lots of outgoing calls (especially cold callers) often have their service set to automatically withhold their number. In many countries, all other callers can choose to do so by prefixing all dialled numbers with a short code, e.g. in the UK it's 141. Mobile phone callers can usually alter a setting on their handset so that caller ID is withheld when making outgoing calls.

Hello,

Found this on the VTECH support site regarding your model:

Tip 1 of 1

Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information.

In addition, your caller must be calling from an area that supports caller ID.

Both you and your caller’s telephone service provider must use compatible caller ID systems.

If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause caller ID disruption, static, noise and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.

In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.

Please contact your service provider to obtain DSL filters and installation information.

Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller’s service, transmission errors and answering calls before the ID data is received.

In addition if you would like to contact them or get more info on your phone, then use this link:

http://www.vtechphones.com/vtechui/support/faq_index.cfm

Caller ID information is passed between the first and second rings.

Try connecting a regular corded telephone or a standalone Caller ID box. Does Caller ID information show up?

If you have multiple telephones (I don't mean a single cordless telephone base with multiple handsets) and none of them are showing Caller ID after 3 rings it would appear that the telephone company does not have Caller ID turned on for your telephone line.

If you have digital telephone with cable. First thing you should do is contact the billing department of your service provider. Make sure you are in billing for caller id. If you are let them know you are not receiving service you are paying for. Have them check your number in the switch. Which is the system that allocates each call that is made to and from your number. If this feature is not activated properly in the switch you might be paying for a service that is not properly activated. If all is correct with service provider. Try using another phone that has the caller id feature just to make sure it's not the actual phone. If both phones still doesn't display caller id. You should have your service provider send out a technician to troubleshoot your home telephone lines to make sure all phone jacks and telephone lines are secure and corrosion free, and have them verify service while there. You should also ask about a credit for the time the service was activated until the time the service actually worked.

How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.

Here is the tip directly from the manufacture vtech. Tip 1 of 1 Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information. In addition, your caller must be calling from an area that supports caller ID. Both you and your caller?s telephone service provider must use compatible caller ID systems. Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller?s service, transmission errors and answering calls before the ID data is received. They state that if you have further problems, to contact customer support at 1-800-595-9511. Also, who is your phone service provider? And who is the manufacture of the old phone? If this does not help, please post further. Also, please rate this solution through fix-it. Thank you.