Toshiba mk1246gsx asus a42n master password

If u have an administrator password go to bios setup and change the user password and HDD password. otherwise the first option
1.click esc on the screen where the hdd password is asking, u get master password on the hdd manufacturer site.
2.Replace the Bios

no PC stated 1995 to now, 1000s made
no OS stated, ? windows what, (matters )
why not ask ASUS this, but they will ask you 2 things. at least.
what PC what OS.???????????
we are not ASUS, all we can to is point to them.
google "Asus.com support"
bingo.

one more question
what PW?
BIOS PW locked
Bitlocker PW locked
or the windows PW screen shows up but I forgot my one and only PW. (if less than w10 it can be reset )
6 levels of PW exist.
http://www.pcdied.com/passwords.html

ask ASUS yet?
we can't guess screens ever.
post a photo of screen failing
photos are worth 1000 words they say, and can be true.
nobody does so answers go nowhere fast.
"a hard row to hoe", they say.
google , "asus support"

bios password reset methods depend on model & how its designed,
in laptops cmos battery reset will not remove bios password.
you can reset bios passwords by:
1. Entering master password, if it shows password disabled with Error CODE after failed attemps,

2. shorting bios reset jumper located anywhere near the ram slots in motherboard
3. Re flashing the Bios Chip

take out the cmos battery wait one min. then put it in restart up ok

You have too choices, reformat the hard drive," warning " all personal data and password will be erased, or you can go to www.ebay.com type HDD password and go through the list of sellers.

Ask your daughter. She set that password, and she needs to enter the password.

Otherwise, find the original sales-receipt, to prove that you (and not a thief) has possession of the laptop, and telephone ACER, and ask for help in bypassing the password.

Hi
Have you tried Debug ? First run a Debug and that will remove everything from the HDD including the partitions and than do a fresh OS installation

send me ur email and I'll give you link for software to remove all passwords in bios or windows

Sounds like somebody installed a hard drive password, and there is no way to get around it but to replace the hard drive and start over.