The upper rack appears to be sticking in several postions and does not travel smoothly in and out.........it sometimes cannot be pulled out at all......
You have a bad bearing retainer. you will need to call an asko parts dealer and order 8 upper rack ball bearings, and two ball bearing guides (they are grey plastic and break over time, causing the rack to jam. To replace tham, you must take the upper rack out by turning the plastic retainers on the front of both rails 90 degrees towards the outside of the machine. The slide the whole basket out. Now look at the back of the rails inside the dishwasher. there shoul be 2 more grey plastic retainers with bumpers on them in the rear. These must be pried out wiht a screwdriver (be careful, have cut myself several times on this job till i figured out the best way to do it. cover the bottom hole in the dishwasher with a rag, as you are likely to drop the old bearings when you slide the rails out. Slide out both the rails. Put your new (or old if youve got all 8) ball bearings into the ball bearing holders, then put the holders into the rail thats attached to the dishwasher. slide the rails back in, andthen put all your retainers back in and your rack. you may have to slide the rack in and out a few times before it will center the bearings and work smoothly. Should cost you about $12 in parts. Good Luck!
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I have much the same problem -- on an Asko 1385. I just took out the top rack -- there are two clips on mine, not a rotating thing. Looks like there are indeed 8 bearings.
Seems like the problem is getting those end stops out. They're pretty deformed and probably need to be replaced. In fact, the slides are covered with soap residue.
So should I try to replace the slides, or clean them? And can you be more precise about how to get those end stops out? They are held top and bottom? Hard to see and I don't want to break them.
Thanks
Same problem. Would like more details on prying out the rear stops.
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