Hi Joy,
Disconnect the printer completely from the PC.Unplug its power cable too.
Reboot your PC.
Connect everything again from scratch but use a
different USB port to connect to the PC.Make sure everything is well connected.Try printing now.Cant print?
Under printers and faxes,check whether
'work offline' is checked by right clicking on the printers icon and '
Uncheck.Still cant print?
Uninstall the printer driver on your PC,
reboot the PC and
install
software again.If you don't have the installation disks,install from this
Hp Support site making sure you select the
driver that corresponds with your Operating System[Windows 7,Vista,Windows XP etc]
Hope this helps.Thanks!
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