Image distorted in both modes canon zr85 camcorder

Did you try pressing the display button several times? in both viewing mode and record mode? Cycle through all display modes, s you get used to the button, so it does not trow you off when it happens again.

there is a service advisory for this particular problem from canon....

Service Notice: CCD Image Sensor Advisory (Updated Oct.31, 2006)

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Affected products:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor.


We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.


So please go to your country's canon website and get the contact details, give them a call and have it repaired free of cost.


Regards
Iversh

There is a service advisory for this problem. if it is the ccd, canon will fix it at no charge .http://www.dpreview.com/news/0510/05100602canon_ccdproblem.asp

If it is Canon ZR85 camcorder then it has ccd imager problem and ccd imager will be replaced. Canon will repair it free of cost for same problem.
Click Canon CCD Imager Advisory for details.
Thanks.

If your camcorder is Canon ZR85 then it has bad ccd imager problem and that part will be replaced to see live view in camera mode for recording.
Canon offers Free of Cost repair for ZR85 model.
Click Canon CCD Imager Support for details.

What you probably have is some kind of condensation issue. This usually happens when the camera is used in places where there's high humidity, low temperature etc., Since you are able to view the pictures that are already taken, I would assume that this is just some kind of sensor issue. Most of the times this can be fixed by leaving the camera ON for about 1hr. This will get the condensation senor to sense everything is back to normal and will power up the viewfinder again.Let me know if it worked so that we can look at other possibilities.

Thanks,
Sai.

Hello,

Sorry about delayed reply as I just saw it.

Its known problem of ccd imager in Canon ZR85 camcorder and ccd imager needs to be replaced.

Canon will repair your camcorder free of cost as per announced scheme for ccd imager issue.

Click Canon CCD Advisory for details, how to get free repair.

Good luck.

OK IF YOUR PRERECORDER VIDEO'S PLAYBACK CORRECTLY THIS IS THE CCD AND CANON WILL FIX FOR FREE. THANKS TO SONY

This is a defect in the CCD ( light sensor ) - check with Canon and they'll replace it free of charge even if the camcorder is out of warranty.