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Posted on Sep 07, 2012

Removing portable cleaner handle

Can't get handle to release

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Lee Noonan

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  • Contributor 13 Answers
  • Posted on Feb 03, 2013
Lee Noonan
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Joined: Feb 03, 2013
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To remove the long handle with cord attached, there is a press button at the bottom near the top of the vacuum body.. Mine is covered with plastic with press written on it.. You just press the button and pull the handle off.. takes a bit of force to pull the handle out...
Lee in Australia

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How to replace belt instructions

Disconnect cleaner from electrical outlet.


1. Place handle in operating position and turn cleaner over so bottom side is up.

2. To remove bottom plate, insert end of flat screwdriver into wide area of right-hand slot and push handle of screwdriver to the rear. Repeat in left-hand slot.

3. Lift extension of bottom plate, rotate plate and remove from cleaner body.

4. Remove agitator and broken agitator belt.

5. Slip agitator through new belt. (With lettering toward outside of cleaner) and position belt in belt guide. Push end of belt into opening in cleaner body. Reposition agitator making sure to align flat sides of projection on belt end of agitator with flat sides of slot in cleaner body.

6. Place the three tabs on bottom plate into slots in front of cleaner body. Snap bottom plate into place over agitator.

7. Remove hood by turning cleaner over and removing nozzle control knob on front of hood -- grasp knob and pull up.

8. Place handle in operating position and turn cleaner over. Insert end of flat screwdriver into one of the four slots beside an arrow on bottom of cleaner.

9. For slots nearest the rear wheels, push handle of screwdriver toward cleaner handle; for remaining two slots, pry outward to release latches.

I0. Turn cleaner over and lift off hood.

Il. Stretch new belt onto motor pulley.


Extra effort may be required to stretch new belt onto pulley.


Turn agitator, making sure the belt is not pinched between agitator and cleaner body. The belt must rotate freely inside the belt guide. If agitator does not turn, remove bottom plate and reposition belt in belt guide.

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When I try to release the handle on my Dyson DC28 by stepping on the foot print on the machine, the handle will not release.

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I'm sorry to hear you're having difficulties with your DC28. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, check the clear u-bend at the rear of the machine for obstructions. For guidance on doing this, please see the link to our Support page below:

http://www.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

After removing any blockages from the u-bend, stand the cleaner upright, and try reclining it again. It might be worth using a little more force than usual, in case the upright lock mechanism has jammed. If this doesn't help, or if you're reluctant to try this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 1866MYDYSON - or if you email your details to [email protected], someone will be in contact as soon as possible.

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I have a Dyson Animal vacuum. My wife removed the handle to use some of the attachments for cleaning. When placing the handle back to the vacuum, she attached the top part of the handle back to the...

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Sorry to hear you're having difficulties with your DC07 Animal. From what you've described, it sounds as if the wand has been replaced on the cleaner without the hose being retracted. To remove the wand from the machine, hold the cleaner securely in place by placing one foot on the cleaner head, then pull the wand up forcefully whilst holding the purple quick-draw hose release (located above the on/off switch) down. Make sure you are not leaning over the top of the wand as you do this.

Once you've freed the wand from the cleaner, make sure you retract the wand before replacing it on the cleaner again. Hold down the hose release button on the hose cuff as you retract the wand inside the hose.

You might find it useful to refer to the user guide supplied with the cleaner - in case you don't have this to hand, you can download a copy here:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf

If you have any further queries about using or maintaining your Dyson cleaner, please call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need. Alternatively, you can resolve many issues without picking up the phone by visiting www.dyson.com and clicking 'Support'.

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ComThe vacume handle is very difficult to get out of the upright position. It use to take just a gentle tap on the front of the vacume to release the handle. Now I have to stomp on the vacume front to get...

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Sorry to hear you're having difficulties with your DC14. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

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Jack
Dyson Online Customer Support
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Im having issues with my dyson animal. when i put my foot on the cleaner head to try to release the handle to start vacuuming it doesnt release. like its stuck in the upright position. makes vacuum useless

Hi there,

Sorry to hear you're having a problem with your DC14 Animal. You should find the cleaner reclines freely into the vacuuming position when you place a foot on the cleaner head, and lower the handle. If it's not doing this, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.

Kind regards,

Jack
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The handle will not release to lower the handle it is stuck in the upright position dc 28 animal model

Hi there,

Sorry to hear about the problem you're having with your DC28. You should find the cleaner reclines into the vacuum position easily when you place a foot on the cleaner head and lower the handle. If it's not doing this, please get in touch with us free on 1866MYDYSON, or email [email protected]. One of our experts will be happy to assist you further.

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