Epson Perfection 2450 Photo Flatbed Scanner Logo

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Jessie Borba Posted on Aug 31, 2012

Lock switch is stuck on lock

I was transporting my scanner and now the lock switch is stuck on lock, I cannot turn it at all. How can I unlock it?

1 Related Answer

Anonymous

  • 2574 Answers
  • Posted on Jun 24, 2011

SOURCE: I have an Epson Perfection

Please follow the steps below to resolve your issue:
1.Turn off the scanner.
2.Disconnect the USB or Firewire cable from the back of the scanner.
3.Disconnect the Accessory Interface cable from the back of the scanner.
4.On the left hand side of the scanner, you will see a transportation lock. Use a coin or similar flat object to lock and then unlock. Repeat this 3 times, ensuring the lock is back in the unlock position when finished.
5.Lift up the lid to the scanner. On the bottom left hand side, you will see a transportation lock that slides horizontally. Toggle this 3 times, ensuring that it is back in the unlock (left) position when finished.
6.Reconnect the USB\Firewire cable and the Accessory Interface cable and turn the scanner on.
7.If the error is cleared, please try scanning and all should be well.

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Related Questions:

0helpful
1answer

When i try scanning ,am being told switch lock has been locked,detach USB then when i click ok an being told twain error has occurred and scanner cable not connected.HOW CAN I SOLVE THAT PROBLEM?

In most scanners, there is a lock (usually on the bottom side) to protect the internal parts while transport.
Detach the USB and power, turn the scanner upside down and unlock the button.
Attach the cables and retry.

Best of luck!
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Mon imprimente pixma mp810 donne un code erreur 5020 et demande de deverouiller le scaner

This correction is listed on the Canon website. Lock Switch Make sure to unlock the scanning unit before turning the machine on.
  1. Lift the document cover open.

  2. Slide the scanner lock switch to the release mark.


    Caution : Make sure to unlock the Scanning Unit (Printer Cover) before turning the machine on.Before transporting the machine, always lock the Scanning Unit (Printer Cover) by moving the Scanner Lock Switch towards the lock mark.


    scanlockswitch.gif

  3. Close the document cover.

  4. Press to turn off the machine.

  5. Wait approximately 5 seconds then press to power back on the printer.
6helpful
4answers

I cannot use scanner Lide 25.. because show error : "release the lock switch,detach the I/F cable and reconnect" How solution?

Sounds like the scan head is locked. This is usually done so you can transport the scanner without bouncing the scan head out of alignment. Look under the scanner and you will see it. Make sure it's in the UNLOCKED position. You may need to power the unit off/on to reset it or restart your computer to get a fresh attempt at the scanner.
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I am having a problem with my printer. When I turn it on the copy light is on and the feed switch light and the alarm light and it says in the screen release the scanner lock switch and turn the power off...

Issue: ERROR LCD: Release the scanner lock switch and turn the power off and back on.
--------------------------------------------------------------------------------
Solution: Unlock the scanner lock switch

The scanner must be unlocked before turning the unit on.

Turn off the power.

Lift the document cover.

The scanner lock switch is on the left hand side of the underside of the document cover.

Slide the scanner lock switch to the release mark (an open padlock icon).

Lock the switch before transporting.

Close the document cover.

Turn the machine on.

If machine still is not working repeat the power off / on cycle waiting 5 seconds in between.

1helpful
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My cx3200's control panel reads scanner error. I unlocked the transportation lock, turned off, turned on. It stayed off for about 2 minutes then came right back on. While the error light was off tried to...

The only things that can cause a scanner error on this unit is a complete scanner harware failure or the scanner lock. With the unit on lock the transport lock and unlock it a few times quite forcibly. Then leave it in the unlocked position and power off and on again. If the light returns then at his point I think a new printer will be needed.
2helpful
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Scanner makes a nocking sound when turned on then red flashling light. Does this at powerup.

Locate the scanners transport lock. Make sure it is in the unlocked position. Lock it and unlock it a few times leaving in the unlocked position. power off and on again.
8helpful
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Perfection 2400 scanner fails to scan; just clicks

The only thing that usually causes a scanner error of this type is either a scanner failure or the transport lock. Locate the lock and make sure it is in the unlocked position. Lock and unlock a few times leaving it in the unlocked position then power the scanner off and on again.
1helpful
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Scanner has racheting noise and red light stays

This noise is caused by the transport lock. Power the scanner off. Lock and unlock the transport lock a few times and then leave it in the unlocked position again and power on.
7helpful
2answers

Red light flashing and noise

The user manual states the flashing red light signals that your transportation lock is on. Look underneath the scanner and you'll see a switch for "lock" and "unlock." If the switch is turned to "lock" move it over to "unlock" and plug the usb cable back into your computer. It should work with no flashing red light. If not try restarting your computer and plugging it back in again.
1helpful
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