Bosch AE-9.5 PowerStar 1.5 GPM Point-Of-Use Indoor Tankless Electr Logo
Posted on Aug 29, 2012
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Bosch AE-9.5 keeps tripping the reset

The unit keeps tripping out.

1 Answer

Gene Haynes

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  • Bosch Master 5,391 Answers
  • Posted on Aug 30, 2012
Gene Haynes
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Joined: May 07, 2012
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All resets and breakers trip with high heat.
Do you mean the tankless unit is tripping the 40 amp circuit breaker?
Or the thermal cut-out, located on unit, is tripping?

Is this a new installation?
Or was the tankless working before and stop working?

Copy following link to check wiring.
AE 9.5 requires 40 amp breaker and 6 gauge wire.
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater.html

If the unit is tripping the thermal cut, -out, then product manual says to call Bosch or service technician.
Call Bosch 866-330-2729
http://waterheatertimer.org/pdf/Bosch-Powerstar-AE3.4-7.2-9.5.pdf
Thermal cut-out can trip if water flow is too low.
Try changing power selector screw from Hi to Lo so only 1 element is ON. See diagram page 6 of manual.
Adjust the 'outlet service valve:' The manual recommends that a ball valve be installed between hot outlet and faucet. Adjust the valve so more water flows to faucet.
Remove aerator, clean aerator, don't use low flow restrictions or low flow shower heads, replace leaky faucet cartridge on single-handle faucet.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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I have a power star ae115 electric tankless water heater. It has performed flawlessly for approximately 5 years. A couple weeks ago it stopped producing HOT water but is still heating to Luke warm. The "...

5 years is about the lifespan for tankless.
You might have shorted element. That would explain cooler water and tripping reset.
Test element: power is off, disconnect wires from element; ohms = voltage squared divided by watt rating of element
http://waterheatertimer.org/How-to-test-water-heater-element.html

Call service technician./ Call Bosch
http://waterheatertimer.org/pdf/Bosch-AE115-AE125_manual.pdf

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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If your light stays on after water is shut off, your flow switch is sticking. YOu need to replace the flow switch. If your light shuts off, but the unit continues to heat and trips your tco, then your element is bad and the unit needs replacing.
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AE-9.5 Bosch Tankless Water heater - no manuel or installation instructions

This is a "point of service" tankless water heater that was manufactured by BOSCH. BOSCH is now Bosch-Climate.us. Technical support is available at 866-330-2729. P.S. check this site: http://tanklesswaterheaterz.com/bosch-ae-9-5-powerstar-1-5-gpm-point-of-use-indoor-tankless-electric-water-heater-reviews/
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I've got the Bosch AE 9.5 tankless water heater.

1) Cheapest and most reliable solution: Install tank-type electric water heater from local box store for $250. Get store coupons, offer 10% off store price. Repairs are made same day with generic off-the-shelf parts.
http://waterheatertimer.org/pdf/How-to-install-electric-water-heater.pdf

2) Install grundfo water pressure boosting pump.
http://www.ronhazelton.com/projects/how_to_increase_water_pressure_in_your_home
http://waterheatertimer.org/How-to-solder-pipes.html

3) Remove areators and low flow shower heads, Maintain unit as shown in product manual: Delime tankless unit yearly, Clean water filter monthly.

4) Call city and report low pressure and report issue as fire hazard, move to different apartment. Call apartment complex and ask why they didn't read flow requirements for tankless before installing tankless.

5) Call Bosch 866-330-2729 and complain that nobody read the flow requirement or tested local water flow before installing tankless.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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My bosch tankless water heater is flashing ae

Before calling service technician, open following links for Bosch error codes, and contact information, and possible product manual for your model, etc:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Bosch_EA_error_code_troubleshooting.pdf
http://waterheatertimer.org/pdf/Bosch-GWH2400ES-error-codes.pdf
http://waterheatertimer.org/pdf/Bosch_A4-E4_error_code_troubleshooting.pdf

Error code AE is not shown, but error EA means "burner flame not recognized by control unit when water is flowing"

There is also error A3 and A3 E3: jumper connection is not correct
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My tank is flashing ae on it

Before calling service technician, open following links for Bosch error codes, and contact information, and possible product manual for your model, etc:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Bosch_EA_error_code_troubleshooting.pdf
http://waterheatertimer.org/pdf/Bosch-GWH2400ES-error-codes.pdf
http://waterheatertimer.org/pdf/Bosch_A4-E4_error_code_troubleshooting.pdf

Error code AE is not shown, but error EA means "burner flame not recognized by control unit when water is flowing"

There is also error A3 and A3 E3: jumper connection is not correct
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You've done the required first-step troubleshooting and maintenance.
If thermal cutout keeps tripping, and unit is actually reaching 185, then something is wrong with wiring, temperature sensor, gas valve, or PC board. Or combination of factors.
Call service technician, and open following link for some Bosch tankless resources including Bosch contact information:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
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My water heater wont refil with pressure

Open following link for Bosch tankless troubleshooting resources, including Bosch contact information, typical manuals, error codes, tech support, parts, fuel-saver calculator, water heater forum, fixya links, disclaimers, and for finding service technician.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

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