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Patrick Posted on Aug 24, 2012

Panasonic NN-CS598 thermal safety device

At 300 degrees C the oven stopped and nothing was working, after 24 h still nothing working.......Thermal safety device did not work?

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  • Posted on Aug 24, 2012
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Could be, sound more like the oven thermostat is bad-easily fix actually

2 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 26, 2010

SOURCE: Microwave oven was very hot and shut down with blank display.

For future reference, I always recommend that you turn on the microwave's hood vent exhaust fan whenever you're cooking on the stovetop or oven.

Depending on the brand and model, there will be either a thermal cutout or thermostat on or near the magnetron. There is also one on top of the oven chassis ceiling, but under the outer cover.

Either device may have opened.

In many brands there is a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Accessing some components (especially the oven cavity thermostat / thermal cutout) for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

You can download owner's manuals and installation instructions for several brands (including Amana, Frigidaire, Jenn-Air, Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool) here.
You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer

Testimonial: "Tnx. 20A brkr. on therm. oven tripped."

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Anonymous

  • 2605 Answers
  • Posted on Sep 09, 2011

SOURCE: Jenn Air built in microwave

Hello, welcome to FixYa.

I understand you have a Jenn Air over the range (OTR) microwave, correct ? I can tell you on most microwaves with these symptoms you're dealing with a bad control or a faulty secondary switch, (if you check your diagram you should see three or more door switches...typically 3).


Before going too far though, if you could double check the model number and confirm it is indeed JennAir, I'd be better equipped and most certainly able to help without generalizing...the info above appears to be only partial.

Also anything further you can add will help in a speedy solution. Can you elaborate on what you've done to "check the lock" ? Does the unit make any sound when the start is pressed ? A click ? Or do the digits in the display just count down without any other function...other than what you stated regarding the interior light ?


I can guide you on accessing these switches, controls etc. or changing them, but I'll need to clarify the model as I mentioned before going forward.

I will watch for your post and I'll continue to help in any manner I can. Good luck

Regards,

Macmarkus :)

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A thermal cutout on many ovens is black with two terminals. It's usually held in place by a bracket and one or two screws. Many ovens now use a thermistor instead of a cutout on the magnetron.

Based on the symptoms you describe, it seems unlikely either would be the cause of the problem. If a microwave is run empty, the magnetron will draw excessive current. The excessive current can take out the magnetron, high voltage rectifier, high voltage capacitor, fuse, or a few other components. If this is an inverter oven, check for a fault code of "H98" or something similar. That would indicate a problem with the inverter board, or something else in the high voltage circuit.

If you need further help, Iā€™m available over the phone at https://www.6ya.com/expert/david_29ad5d1dd86564b0

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If your model is NN-P295, then the service manual is here.

You can order Panasonic parts from
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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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If the fuse is good, it may be an open thermostat or thermal cutout on or near the magnetron or on top of the cavity / body of the oven.

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If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com
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