Hot point Manufactured by GE MD# HSS25GFPE WW Not Cooling Fridge or Freezer.

The wall separating the fridge and freezer section has tubing off the compressor called a mullion heater/ discharge tube heater. It is there to keep that strip slightly warm and prevent sweating during humid times. If it gets overly warm/hot to the touch then either it is due for a cleaning or the condenser fan has stopped. The defrost circuit is not the problem! After pulling the fridge out, remove the back panel and you will see a round condenser on the right hand side. The fan motor is mounted on the side of it. Clean as necessary and make sure the fan is running. Unplug during cleaning and protect your floor before pulling it out

There must be lot of dirt and dust on the coolant tubes running from compressor in the rear. To solve that...do the following.
Disconnect the refrigerator. Pull it out so you can access the rear bottom end of the fridge where you can go to the black compressor. You will find tiny tubes running on black flat curved sheets. Feel the tubes and clean the entire area with cleaning solution or water with a damp cloth.
After cleaning and drying, connect the electricity and the fridge will work fine.

The first thing to check is if you can hear the fan running inside the freezer. This not only keeps the whole freezer cold it alspo circulates air down to the refrigerator keeping it cool as well.

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It is froze up there is no cool air going to the bottom. sometimes one will do that. defrost timer did not work. or the heat coil is bad. unplug it for about 8 hours to let it throw. and see if that will fix it. If it runs ok for about 5 days and dose it again. it is not defrosting.

The black thing is the compressor. It should run warm but not hot. This usually indicates it's time to clean the condenser coils under the refrigerator. Try using a long soft brush and your vacuum cleaner.

there is another fan at the bottom, rear, of the refigerator. remove the bootom panel and look at the cooling fins to make sure they are not bent into the fan blades. Caefully bend the fins away from the fan. this should improve the cooling of the refrigerator and get rid of the hot spot on the rail between the refrigerator and freezer.

yes the water in the bottom is because your drain tubing is cloge thid is the small hole in the frezer area defrost your fridge use a wire to clear out the debri that clogs your tubing the water should drain in the pan where the compressor is thanks from gilles

hi thanks for the question i would replace the fan motor in freezer thanks the appliance doc

hi thanks for the question is the compressor running hot if its not hot and the fan by the compressor is running the problem is that the compressor is not starting check the compressor you might need a new start relay mounted on the compressor thanks the appliance doc