Question about KitchenAid Microwave Ovens
Recently I used the oven to cook something at 375 degrees. The oven was on for approximately 30 minutes. Later, I noticed that the interior of the microwave (which had not been used) and control panel was hot to the touch and this lasted about 4 hours when I finally decided to turn it off at the breaker. An appliance repairman came yesterday and could not figure out the problem.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: microwave not cooking
I would say you have a bad door switch or door switch mount, or your door is loose or out of alignment.
But since it's new, and under warranty, I would contact Goldstar (LG) customer service to have them repair it free.
Contact LG at 1-800-243-0000 or http://us.lgservice.com
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Posted on Feb 28, 2008
It sounds like a stuck relay or other controller problem.
I don't have the service data on this one, but there should be a schematic or tech sheet / mini-manual either on the back side, behind the controls, or somewhere else inside.
If you or someone you know can locate them and scan and e-mail or copy & fax them to me, I can probably give you further guidance.
Please feel free to contact me directly.
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William E. Miller, AS-EET
Posted on Jul 23, 2008
Remove the front panel by removing the screws located on the inside of the door (note hold door inplace, since it is heavy and will fall out after screws removed). Unscrew screws located on bottom of plastic retainer (2 each) Remove tension spring. Note 2 are included right and left. Note color of spring on end, different springs for different door types, stainless, black,beige or white. Replace all in reverse order.
Posted on Mar 26, 2009
First, do not leave this machine plugged in until it is serviced. If this is a KHMS155LSS, there is a very high probability that you have a keypad short. This defect can cause the machine to start on its own at ANYTIME; while you are on vacation or at work or at night while you are sleeping etc. Contact Whirlpool Customer Service and ask for Safety Dept immediately. They will most likely send A&E (Sears) out to fix it. Although they will fix the problem, if the keypad fails again, the underlying logic self start defect is still present. You should be under warranty if it is above model. Please be polite, insistent, but polite. With KitchenAid's pathetic quality in recent years, their customer service reps get more then an earful. Also, please go to the Consumer Product Safety Commision website at www.cpsc.gov and post a Report Unsafe Products report. This will help get this model recalled before someone loses their home or life. I almost had a fire this past Monday, Labor Day, 9/7/09 when my machine self started at 3 AM with a package of bacon left in it to thaw at room temp for the morning. What a smokey mess. Chinese made garbage. Shame on Whirlpool. Long live Hobart!, please buy back KitchenAid and bring back the lost quality.
Posted on Sep 09, 2009
HI, this is an indication of a failed door switch. When the switch fails, the control cannot recognize the closed door signal. Simply replacing the door latch mechanism will solve this issue.
Replace the door latch assembly, asap.
Posted on Dec 22, 2009
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Apr 08, 2018 | KitchenAid Microwave Ovens
Hello - Interior cleaning after convection, mix or broil cooking:
Spatters may occur because of moisture and grease. Wash immediately after use with hot, soapy water. Rinse and polish dry. Harder to remove spatters may occur if oven is not thoroughly cleaned or if there is long time/high temperature cooking. If so, you may wish to purchase an oven cleaner pad with liquid cleaner within it-not a soap filled steel pad-for use on stainlessor porcelain surfaces. Follow manufacturer's directions carefully and be especially cautious not to get any of the liquid cleaner in the perforations on the wall or ceiling or any door surfaces. Rinse thoroughly and polish dry. After cleaning the interior thoroughly, residual grease may be removed from the interior ducts and heater by simply operating the oven on 450 F for 20 minutes without food. Ventilate the room if necessary.
Interior cleaning after microwave cooking:
Cleaning is easy because no heat is generated to the interior surfaces; therefore, there is no baking and setting of spills or spattering. To clean the interior surfaces, wipe with a soft cloth and warm water. DO NOT USE ABRASIVE OR HARSH CLEANERS OR SCOURING PADS. For heavier soil, use baking soda or a mild soap; rinse thoroughly with hot water. NEVER SPRAY OVEN CLEANERS DIRECTLY ONTO ANY PART OF THE CONVECTION MICROWAVE OVEN.
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